#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
The Director, Revenue Enablement Operations is responsible for building an operational strategy, managing, and ensuring the success of our sales enablement cadence, and working with regional and global enablement teams to drive planning, prioritization and delivery of enablement programs designed to impact the business. While leading a team, you will build the operational cadence, manage the enablement budget, drive decisions on enablement tools and priorities to meet organizational and ARR priorities; and ensure implementation and measurement of global and regional enablement programs.
In this impactful role, you will oversee our LMS and CMS administration, ensure delivery and coordination of our onboarding and skills programs globally, and drive metrics and enablement analytics to inform key program and content decisions. You will develop, manage and execute regular quarterly planning, prioritization and program delivery to optimize priorities and to align resources and programs to annual and quarterly Go To Market (GTM) goals.
You will also be responsible for engaging sales operations to align on key tools, ensure “foundational” training maps to the Sales tech stack (SFDC, LinkedIN Sales Nav, Outreach etc) and that enablement cadence aligns to the operational business cadence (QBRs, MBRs) to ensure enablement programs and metrics are visible and adopted. You will also identify areas of need to address with enablement technology, build and present the business justification, and own solutions from procurement, to implementation, and beyond. You will also be a key leader for strategic program rollout such as SKO.
This role will require close coordination with several cross-functional teams to solidify goals, determine focus areas, and continually identify areas of improvement - ensuring that individual programs and initiatives align with our greater business objectives and executive priorities. Ultimately, your goal is to ensure that sellers have efficient access to, and knowledge about, the tools, training, and resources necessary to increase their effectiveness across critical sales processes. The position will report to the VP of Revenue Enablement.
What You’ll Do:
Collaborate with enablement, sales, marketing, and executive leadership on strategies and focus areas to determine priorities and gain buy-in for execution
Build and implement an enablement planning, prioritization and management process
Manage our data analyst, system administrators, coordinators and program managers to support our key tools and programs
Work closely with stakeholders across the enablement, operations, marketing, and executive/leadership teams to optimize enablement tools and platforms and drive innovation as we scale
Ensure consistency, standardization and prioritization of programs designed globally but delivered locally
Collaborate, align, and work with leaders to build processes that make key activities easy and enticing to participate in and effective
Continuous feedback, reporting and ongoing communication of enablement platform strategy and programs to sales managers
Lead a team responsible for maintenance, upkeep and optimization of seller experience
Provide feedback to the content design teams to ensure sales-facing assets are meeting established governance and standardization requirements
Help drive consumption/utilization of training, content and tooling using data and metrics
Streamline planning and prioritization using project management tools consistently
What You’ll Need:
Degree: Bachelor's or equivalent experience
Leadership: 8 + years experience in leading high-performing enablement or sales operations teams
Platform Credibility: 3+ years experience in administration of and/or guiding the strategy of sales enablement platforms (ex Highspot, Seismic, Showpad, Docebo etc)
5+ years experience in sales enablement, sales operations, B2B sales management or a similar role
Communication & Facilitation Skills: Exceptional and engaging interpersonal communication style that transverses both the global and virtual world; experienced in communicating with both business and technical personas
Influencer & Change Agent: A high-energy individual with the ability to work with a wide range of personalities; Comfortable engaging with and communicating at all levels – must be able to conduct needs assessments with executive leadership and drive execution of changes
A strategic, entrepreneurial, and outcome-oriented mindset
Effective time manager, capable of developing the strategy and motivating teams to execute on the tactics and supporting programs, while managing competing priorities
Superb organizational and project management skills
Bonus Points:
Experience optimizing the use of cutting edge enablement platforms with mobile learning, experiential learning, gamification, and robust tracking and reporting features (including hands-on experience with Highspot, Seismic, Showpad etc)
SFDC Familiarity; Ability to articulate how sales tool elements align to relevant sales phases and activities
#LI-Remote
#LI-JG1
Benefits of Working at CrowdStrike:
Remote-first culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive and inclusive health benefits
Physical and mental wellness programs
Paid parental leave, including adoption
A variety of professional development and mentorship opportunities
Offices with stocked kitchens when you need to fuel innovation and collaboration
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $150,000 - $240,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.
