Collections Manager

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

Amplify is seeking an Collections Manager to oversee and lead the day-to-day operations of collecting payments from our company’s customers. The Accounts Receivable/Collections Manager will oversee the accounts receivable team, manage the full-cycle accounts receivable process, monitoring accounts and facilitating timely collections, including the resolution of disputes and customer services issues, and maintaining accurate records. The Accounts Receivable/Collections Manager will also develop and implement strategies to improve the collection processes. The ideal candidate is familiar with all accounting procedures and can manage daily financial transactions.

Essential Responsibilities: 

• Manage the full-cycle accounts receivable process

• Proven ability to mentor and develop staff, including training employees in AR processes, tools and best practices.

• Monitor processing of invoices, manage accounts and ensure timely collections of payments

• Identify problem accounts and facilitate collections 

• Develop and maintain strong relationships with key customers to ensure smooth communication and timely resolution of billing and payment issues.

• Develop escalation procedures and enhanced collection processes for difficult or delinquent accounts; investigate circumstances of non-payment; negotiate and resolve conflicts, expediting payment

• Lead efforts to implement automation tools or systems that can enhance the accounts receivable process, reducing manual efforts and increasing efficiency.

• Prepare monthly, quarterly, annual and ad hoc reports. 

• Monitor and report on key metrics such as Days Sales Outstanding, aging of receivables and collection efficiency rates to track and improve collection performance.

• Organize records of invoices, bills and deposits

• Collaborate with the finance team to forecast cash inflows and support cash flow management initiatives.

• Ensure high-quality invoicing and collection procedures that comply with national and local law, and internal accounting controls

• Exercise integrity and confidentiality in financial reporting

• Maintain a working knowledge of applicable laws, regulations, and compliance standards

Minimum Qualifications:

• Bachelor’s degree in accounting, finance or related field

• 5+ years of experience in accounts receivable/collections

• In-depth knowledge of collection laws and regulations

• Understanding of basic principles of finance, accounting and bookkeeping

• Excellent analytical and problem solving skills with meticulous attention to detail.

• Proficiency with standard accounting and bookkeeping software

• Excellent time management and detail orientation

Preferred Qualifications:  

• Management experience

• Proficiency with NetSuite enterprise resource planning system and  Google suite applications

• Experience with Salesforce or other CRM systems

• Knowledge of internal control best practice.

• Excellent communication and interpersonal skills, with the ability to collaborate cross-functionally and influence key stakeholders

• Ability to handle sensitive and confidential information

• Proficiency in Microsoft Office applications, particularly Excel

What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross annualized salary range for this role is $110,000 - $120,000. This role is eligible to receive an annual discretionary bonus that rewards individual and company performance.

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. 

Amplify is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. 

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.

If selected, a background check will be required. As required by state and local laws and district policies, you may also be required to provide additional documentation, such as proof of vaccination or submit to enhanced background screening, including fingerprints.