Quality Engineer (Remote in North Carolina)

About the Role

This is a remote position, but candidates must reside within the state listed in the job posting.

We are looking for a quality advocate that is passionate about delivering delightful and reliable customer experiences. The content engineering team plays a key role in delivering relevant high-quality legal content and solutions to individuals and small businesses with various legal needs. As the team’s dedicated quality leader, you will actively participate in the requirements definition, design test strategies,  and lead your cross-functional team to achieve engineering excellence through the application of testing best practices and processes. 

Responsibilities

• Participate in requirements analysis, identifying gaps
• Participate in design review, lead test planning and making suggestions to improve testability, performance, reliability, and usability
• Design test scripts and testable user journeys that developers can use to test their own code
• Create and contribute to tools that enable developers to test their own code
• Review code to determine what features need better test coverage
• Coordinate crowd-sourced exploratory testing and bug bashes
• Establish production monitoring for product 
• Support quality assessment with documented test results and metrics
• Facilitate successful releases by communicating with stakeholders and supporting functions when necessary 
• Investigate issues in production, participate in root cause analysis, and ensure that additional tests are added to prevent recurrences. 

Requirements

• Bachelor's degree in software engineering, computer science, STEM, or related field
• 3+ yrs of experience as a test engineer in an agile environment
• 1+ years of of programming experience as a software engineer, software automation engineer, technical quality engineer, or related field
• Understanding of the functional aspects of web and RESTful applications, e.g., browser cookies, URLs and HTTP methods
• Working knowledge of basic SQL to fetch and verify data from database
• Hands on experience with test tools, frameworks, and platforms such as Selenium, Cucumber, Rest Assured, Cypress/TestCafe/Playwright, Appium, Cross Browser Testing, SauceLabs, Browserstack, JMeter, Blazemeter, Flood.io etc.
• Hands on experience with API testing tools such as Postman, Insomnia, Swagger
• Hands on experience with CI tools (e.g. Jenkins, CircleCI, TravisCI), bug tracking tools (e.g. JIRA), git based source control (e.g. GitHub, Gitlab, Bitbucket), IDEs (e.g. IntelliJ, Eclipse, VSCode), test case management tools (e.g. QTP, TestRail).
• Strong interest in transitioning to DevOps is a bonus.

Benefits & Perks

• Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Fertility Assistance and Planning options
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates