Offer summary
Qualifications:
Customer service experience required, Fluent in English and Spanish, Detail-oriented and organized, Ability to multitask effectively, Strong emotional intelligence and interpersonal skills.Key responsabilities:
- Obtain case information and submit requests
- Handle inbound calls from plaintiffs
- Provide status updates and counsels on contracts
- Create template-based funding contracts
- Notify plaintiffs of status updates via outbound calls