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Provider Assistant

fully flexible
Remote: 
Hybrid
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
San Antonio (US)

Offer summary

Qualifications:

High School Diploma or GED, 2-3+ years in customer service, Experience with computer-based systems.

Key responsabilities:

  • Educate patients on TMS and Ketamine
  • Manage patients on provider's schedule
  • Connect treatment solutions to patient needs
Serenity Healthcare logo
Serenity Healthcare Scaleup https://serenityhealthcare.com/
201 - 500 Employees
See more Serenity Healthcare offers

Job description

Provider Assistant 
Onsite – Houston-Sugar Land, TX 

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Provider Assistant for our San Antonio, TX office. As a Provider Assistant, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Responsibilities

  • Be the expert on TMS and Ketamine. Training and studies will be provided.
  • Ownership for all patients on your provider’s schedule
  • One on one meetings with patients to connect treatment solutions to their individual needs.
  • Support healing through education, connection, and focus on TMS and Ketamine
Benefits
  • Competitive Pay
  • Career Growth Opportunity
  • Paid Time Off
  • 10 Paid Holidays
  • 401k
  • Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
  • Closed on Sundays
  • Employee Referral Program
Qualifications
  • High School Diploma or GED. 
  • 2-3+ year of experience in a full-time customer service role.
  • Drug Testing within company policy
  • Previous experience working with computer-based information systems.

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  
 
Learn More About Us  

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [email protected] 

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Teamwork
  • Customer Service
  • Empathy

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