Product Manager

What We Do 

Brightwell is a pioneering payments company dedicated to providing innovative solutions and technology for global money transfers while navigating the intricate landscape of regulatory requirements. Through strategic partnerships and technological advancements, Brightwell facilitates cross-border payments, offering a range of options including bank transfers, mobile wallets, and cash transactions. With a focus on unparalleled fraud detection and transaction monitoring supported by a team of global payment experts, Brightwell empowers businesses and individuals to seamlessly manage and move money worldwide. 

Who We Need

Brightwell is searching for a Product Manager, API to join our crew. As our ideal Product Manager, you will provide thoughtful insight into creating and growing a new FinTech product. Bringing a diverse skill set, including the strategic and visionary skills necessary to define product needs and hands-on tactical abilities, will help bridge the gap between various functional areas within the company. As a Product Manager, you will execute on the vision, ensuring the product is of the highest caliber and will continue to push the boundaries of what technology can do to make a difference in the world of our customers. You will work with us to re-imagine money and money movement around the globe for all.  

**This is a REMOTE position, based in the U.S. Some travel will be required.** Eligible states of residence:  CO, FL, GA, IL, TX 

As a part of our selection process, we require all Brightwell candidates to complete a 10-minute survey which you can find here:  Culture Index Survey. This confidential survey allows us to match your unique strengths with our open positions. 

What You’ll Do 

• Manage a new B2B remittance product from ideation through development to launch, growth and maintenance. 
• Communicate roadmaps, priorities, experiments, and decisions across a wide spectrum of audiences. 
• Partner with Director of Product to develop a multi-year vision for the product. 
• Gather and manage product feedback through surveys, concept testing, analytics tools, and A/B testing; utilize both qualitative customer insights and quantitative customer data to inform decisions. 
• Develop and own metrics to monitor and quantify the impact of the new product that you launch. 
• Use site metrics, stakeholder interviews, and industry trends to identify product enhancements and opportunities. 
• Align with engineering to understand technical implementation complexities and challenges of enabling unregulated entities through APIs, SDKs, and process automation. 
• Actively participate in the agile product development process. 
• Build and own the backlog the dev team works and delivers from. 
• Write and communicate release notes across all required channels and to all appropriate parties. 
• Take on additional tasks and projects, as assigned. 

As Product Manager, you have a minimum of

• A Bachelor’s degree in a related field. 
• 5+ years’ experience in product management, product marketing or general management. 
• 3+ years’ experience as an API product manager for a B2B2C product. 
• 3+ years’ experience working in the banking, payments, and/or fintech industry, with a strong understanding of the unique challenges involved, such as compliance, transaction monitoring, and fraud detection. 
• Deep technical knowledge and experience designing scalable, flexible platforms.. Expertise in third-party integrations, SDKs, and APIs. 
• Possess strong experience with API solutions, with hands-on proficiency in Postman for testing, development, and debugging. 
• Demonstrate cross-functional flexibility by effectively operating in multiple roles: serve as a business analyst to gather and define requirements, act as a scrum master to facilitate agile practices, and fulfill product owner responsibilities to prioritize and manage the development backlog. 
• Demonstrated ability to work effectively in a fast-paced environment, operating with a sense of urgency to deliver customer value and find product market fit. 
• Demonstrated ability to frame complex analytical problems, pull data, and extract insights that led to tangible business results. 
• Worked with one or more large enterprise-level organizations to build a highly scalable product from the ground up. 
• Strong technical aptitude, especially in understanding backend API dependencies and aligning with engineers on implementation (ability to understand the tech stack conceptually; its strengths and limitations). 
• Experience working with offshore teams. 
• Experience working with lean and MVP methodology. 
• The ability to easily engage in both business-focused and technology-focused conversations. 
• Excellent communication and presentation abilities to internal executive stakeholders and external customers 

Bonus Points Awarded for

• Experience with Visa, MasterCard, and other remittance providers 
• Experience building and delivering external/public APIs 
• Experience building and delivering SDKs 
• Experience in process automation 

What We’re Offering in Return 

• Freedom: We empower you to take ownership of your work and excel in your role. 
• Professional Development: We support your growth and provide opportunities for advancement. 
• Entrepreneurship: We value innovation and welcome individuals with a passion for driving change. 
• Benefits: Medical, dental, vision, disability insurance, 401k, flexible spending accounts, parental leave, paid vacation, and more. 
• Culture: Join a vibrant and inclusive team with opportunities for social and professional engagement. 

Brightwell is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture.