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Customer Order Specialist with German

extra holidays - extra parental leave - fully flexible - 4 day week

Remote:

Hybrid

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Łódź (PL)

Offer summary

Qualifications:

Minimum 2 years of experience in matrix organization, Skills in supply chain and customer service, Proficient in German and English (B2 or higher), Knowledge of SAP or other ERP and Salesforce is an advantage.

Key responsabilities:

Manage incoming customer orders and oversee process completion
Handle quotation processes and prepare documents for customers
Collaborate with Account Managers and other stakeholders
Ensure accuracy of order information from suppliers
Support standardizing documentation within sales support team

Philips XLarge https://www.philips.com/

10001 Employees

See more Philips offers

Job description

Job Title

Customer Order Specialist with German

Job Description

As Customer Order Specialist you will join Philips’ Supply Chain. Join our Suppply Chain team that is responsible for supporting sales and managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.

Your role:

Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to be booked
Handling quotation process (preparing offers details, verifying price data, preparing documents for customers)
Pro-active collaboration with the Account Managers, Project Managers, Product Managers and other stakeholders until the cases are completed and prepared for further processing in the Supply Chain team
Ensure that all parts of a customer orders (from factories and 3rd party suppliers) are correctly listed on the order
Collect missing information from the specialists in the sales organization
Ensure timely hand-over of the cases to order management according to the agreed policy
Provide support with further standardizing and documenting the way of working within the sales support team

You're the right fit if:

Minimum 2 years of experience in matrix organization, within Supply Chain, Master Data, Sales Support/Operations, Customer Service or Finance
You have good communication skills and ability to cooperate with multiple functions to deliver results
You have the ability to prioritize your work and attention to detail
You are proficient in Germand and English languages (B2 or higher)
You have knowledge of SAP or ther ERP and Salesforce (would be an advantage)

Our benefits:

Hybrid model of working
Annual bonus based on performance achieved 
Private medical care with the option to extend it to family members 
Benefit System cards 
Discount for Philips’ products 
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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