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Patient Service Rep (Clinic) - all Boise/Meridian/Eagle/Star/Kuna Locations

extra holidays - extra parental leave - fully flexible
Remote: 
Hybrid
Contract: 
Experience: 
Entry-level / graduate
Work from: 
Boise (US)

Offer summary

Qualifications:

High school diploma or equivalent preferred, Customer service experience required, Healthcare experience is a plus, Familiarity with electronic health record system preferred, Understanding of medical terminology preferred.

Key responsabilities:

  • Check in patients and verify information
  • Collect co-pays and schedule appointments
  • Manage provider notifications on patient arrivals
  • Answer phone calls and process referrals
  • Communicate delays and wait times to patients
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Trinity Health XLarge https://www.trinity-health.org/
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Job description

Employment Type:
Full time
Shift:
Day Shift

Description:

Looking for a meaningful change?

We are looking for people with strong customer service and administrative skills to join us as Patient Service Representatives (PSR's) in our outpatient clinics. As a PSR with Saint Alphonsus, you have the opportunity to directly impact the experience our patients have when they walk through our doors. Your friendly demeanor and exceptional customer service skills will help set the tone for their visit and confirm they have made the right choice in who to trust with their healthcare concerns.

We have positions open at several of our clinics across the Treasure Valley. If you are interested in working at one of our locations in Boise, Meridian, Kuna, Eagle or Star, apply now and we can discuss available openings. (Interested in Nampa/Caldwell area instead? No problem - click here to be directed to that job posting).

Here's a Peek at the Day To Day:

Using our electronic health record system (EHR), you will check in patients, verify key information, and collect co-pays as needed. You'll keep providers up to date on patient arrivals, and keep patients up to date on any delays and wait times. In between, you'll answer phones, schedule appointments, process referral requests and manage the many moving pieces of information.

What We Are Looking For:

  • A high school diploma or equivalent is preferred

  • Customer service experience is required and if you have healthcare experience, it's definitely a plus

  • Familiarity working with an EHR and/or having an understanding of medical terminology is also preferred

What's Next?

Click the "Apply Now" button at the top of this page to submit your application. Including a resume is strongly encouraged! We look forward to reviewing your information!

About Saint Alphonsus:

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Organizational Skills
  • Time Management
  • Verbal Communication Skills

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