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Personal Lines Sales & Services Consultant

Remote: 
Hybrid
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Owatonna (US)

Offer summary

Qualifications:

Two-year degree or equivalent experience, Minimum of 3 years' customer service experience, Ability to handle multiple computer applications.

Key responsabilities:

  • Serve as the initial contact for prospects and policyholders
  • Respond to inquiries and assist with policy amendments
  • Increase sales opportunities through lead pursuing
Federated Insurance logo
Federated Insurance Insurance Large https://www.federatedinsurance.com/
1001 - 5000 Employees
See more Federated Insurance offers

Job description

Who is Federated Insurance?:

At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

 

Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect.  We strive to create a work environment that embodies our values and commitment to diversity and inclusion.  We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities.  Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.

What Will You Do?:

As a Sales and Service Consultant, you will be the initial point of contact for Federated's prospects and policyholders on all Personal Lines (auto insurance, homeowners and renters insurance, etc.) products and coverages. This includes responding to customer questions, amending the policy, explaining available services and products and providing information on pricing. You will also increase sales opportunities by pursuing leads and initiating sales calls. As part of the training program, you will be required to obtain and maintain a Minnesota Property and Casualty Producer license.

 

The hours for this role are 8:00 a.m. - 5:00 p.m. with an hour lunch. 

 

Minimum Requirements:

  • Two-year degree or equivalent experience
  • Minimum of 3 years' work experience in customer service or business
  • Exceptional customer service skills
  • Ability to work with multiple computer applications while on the telephone and demonstrate speed, accuracy and a high attention to detail
What We Offer:

We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You

Employment Practices:

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

 

If California Resident, please review Federated's enhanced Privacy Policy.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Teamwork
  • Sales
  • Problem Solving
  • Verbal Communication Skills
  • Detail Oriented
  • Customer Service

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