Offer summary
Qualifications:
Undergraduate student in IT-related degree, Preferred GPA of 3.0 or higher, Knowledge of Windows 10 and MS Office, Experience with Active Directory and networking, Customer service experience preferred.Key responsabilities:
- Troubleshoot PC/laptop hardware issues
- Install and upgrade computer systems as needed
- Assist customers with installations and changes
- Manage service tickets and troubleshoot problems
- Collaborate on projects with BTS employees