Offer summary
Qualifications:
Previous experience in Desktop Support desired, Knowledge of PC Imaging required, Experience with change and incident management, Familiarity with ServiceNow, Bomgar, and LapLink, Certified Dell Technician preferred.
Key responsabilities:
- Provide desktop support and troubleshoot IT equipment
- Assist end-users with technical issues
- Support business operations by managing workstation software
- Handle IMAC tasks – installs, moves, adds, changes
- Perform asset recovery and printer support duties