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Digital Product Executive - Growth Products

Remote: 
Hybrid
Contract: 
Full time
Work from: 
London (GB), Leicester (GB)

Offer summary

Qualifications:

Strong understanding of digital marketing principles, Detail-oriented with strong analytical skills, Proven ability to work under tight deadlines, Experience in ecommerce and customer conversion.

Key responsabilities:

  • Contribute to the vision of digital products
  • Manage elements for improved sales journey
  • Increase commercial performance and customer satisfaction
  • Identify opportunities to enhance conversion rates
  • Lead key development projects for digital platforms
Hastings Direct logo
Hastings Direct Insurance Large https://www.hastingsdirectcareers.com/
1001 - 5000 Employees
About Hastings Direct
Hastings Group is a fast growing, agile, digitally focused general insurance provider providing services to the UK car, van, bike and home insurance market. Big enough to compete but small enough to grow, the Group has strong relationships with all major price comparison websites, a cost effective digital marketing model and a focus on customer retention. Hastings provides refreshingly straightforward products and services to UK car, bike, van and home insurance customers. A multi-award winning business, Hastings has over 2.7 million customers and over 3,400 colleagues. The Group operates as an integrated insurance provider with two businesses. The Group’s Retail business, Hastings Insurance Services Limited, is responsible for the end customer pricing, fraud management, product design, distribution and management of the underlying customer relationships. The Group’s Underwriting business, Advantage Insurance Company Limited, engages in risk selection, underlying technical pricing, reserving and claims handling. Retail is supported by, and benefits from, Underwriting’s prudent approach to risk and reserving and also benefits from the Group’s panel of insurance partners who provide additional underwriting capacity. The Group’s integrated model deliberately separates underlying product manufacturing from its distribution.
See more Hastings Direct offers

Job description

Digital Product Executive - Growth Products

London, Leicester or Bexhill - Hybrid, one day per week on site

Welcome to Hastings Direct – From our Group HR Director Pam Angel  

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. 

We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.  

We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you. 

Job Details:

  • The digital product executive is responsible for contributing to the vision and delivery of the digital product. From the initial inception, right through to post-live impact assessments, the digital product executive will help manage the elements needed to improve Hastings’ new business sales journey.   
  • This position helps to increase the commercial performance and customer satisfaction of the new business digital journeys for Hastings. Reporting into the Digital Product Manager, this role focuses on the development and optimisation of the Hastings group websites. 
  • You will be expected to own key development items and projects that are strategically aimed to improve customer outcomes and sales performance. This will include identifying opportunities to grow conversion and improve commercial return. 
  • This is a hybrid opportunity based at one of our three office locations in Bexhill, London or Leicester. You will be expected in the office once per week.

Skills we would love you to have:

  • creativity, curiosity and passion for building digital capabilities.
  • Commercially focussed, analytically minded individual who is enthusiastic about ecommerce, digital marketing and customer conversion.
  • Ability to work well under tight timescales, to effectively handle multiple and concurrent demands.
  • High attention to detail, both from a numerical and literacy perspective.
  • Deep understanding of digital marketing principles and practices.

What we offer:

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.  

Regrettably we are unable to offer sponsorship for this role

Reward:

Salary – Attractive salary based on experience (pay reviews also completed each year) 

Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.  

 

Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.

 

Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. 

Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. 

Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

 

There's more! – 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period. 

 

Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve 

 

We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart 

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.


At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, or throughout your journey with us at Hastings, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:

21/11/2024

Required profile

Experience

Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Digital MarketingConversion MarketingProject ManagementE-Commerce

Other Skills

  • Creativity
  • Time Management
  • Analytical Thinking
  • Detail Oriented
  • Curiosity
  • Verbal Communication Skills
Are you interested?

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