• Liaise with clients, entertainers, and the internal team (web developers, myself, etc.).
• Manage enquiries: CRM (Google Sheets), drafting enquiry emails (Google Docs) including pricing, and managing follow-ups.
• Manage bookings: performer availability, performer contracts, and client liaison, including sending insurance documents and promotional materials.
• Manage the email inbox.
• Manage performers: keep insurance documents up to date, handle images, videos, and onboarding.
Administration & Support:
• Serve as the central point of contact for company communications.
• CRM management, data entry, and sales pipeline management, including updating file notes.
• Prepare proposals and documents from templates.
• Draft various emails and letters using client templates.
• Perform general administrative duties, including research, event management support, and document formatting.
• Provide reporting (training provided) on enquiries and booking flow.
Additional Responsibilities:
• Prioritize tasks effectively to manage both urgent and long-term projects.
• Assist with basic website updates and day-to-day tasks, including calendar management and appointment booking.