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Services & Solution Delivery Specialist - Quotation

extra holidays - extra parental leave - fully flexible - 4 day week

Remote:

Hybrid

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Istanbul (TR)

Offer summary

Qualifications:

Minimum 3 years in Customer Services, Bachelor’s degree required, Fluent in Turkish and English.

Key responsabilities:

Send Time and Material quotations to customers
Collaborate with Account Managers and other teams
Enable service delivery after quote acceptance
Communicate closely with hospitals in Türkiye

Philips XLarge https://www.philips.com/

10001 Employees

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Job description

Job Title

Services & Solution Delivery Specialist - Quotation

Job Description

Quotation Admin – Türkiye

Provide Time & Material quote to customer where the service requested and is not covered by warranty or contract, and enable service delivery process when quote is accepted by customer.

Your role:

• Sends Time (labour hours) & Material (spare part) quotations to all customers in Türkiye.

• Being part of Services and Solutions Delivery Team as a Quotation Admin closely collaborate with Account Managers, Field Service Engineers&Manager, Pricing, Credit Collection and Finance teams.
•Close communication with Philips’ customers (Public and private hospitals) in Turkiye. We are working in a Hybrid model.
• From family friendly Private Health Insurance to annual incentive a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

You're the right fit if:

1. Minimum 3 years of experience in Customer Services or Customer Relations,

2. Attention to detail and financial facts,
3. Excellent communication skills & high ownership,

4. Bachelor’s degree,
5. Turkish as native speaking proficiency and English as business professional level.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.