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Home Health Transitional Care Liaison

unlimited holidays - extra parental leave
Remote: 
Hybrid
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Glenview (US), Skokie (US)

Offer summary

Qualifications:

Associate Degree required, Bachelor Degree preferred, One year of home health experience preferred, Minimum one year in acute care setting, Five years customer service experience.

Key responsabilities:

  • Obtain demographic and medical information
  • Introduce services to patients and caregivers
  • Order requested DME and infusion services
  • Conduct community education and patient education
  • Arrange post-discharge follow-up appointments
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Job description

Job Title 

Home Health Transitional Care Liaison

Location

Glenview, IL, USA

Additional Location(s)

Skokie, IL, USA

Employee Type

Employee

Working Hours Per Week

40

Job Description

At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Transitional Care Liaison will partner with our field staff and leaders to provide the best support to the patients that we serve.

With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path.

This full-time position is located in the Glenview, IL area with potential to float to Skokie, IL.

Our high value rewards package:

  • Up to 22 paid holiday and personal days off in year one

  • 401k plan with matching contributions

  • DailyPay: Access your money when you want it!

  • Industry-leading 360 You benefits program

  • Company paid emotional health and wellness support for you and your family

  • Adoption assistance

  • Access to Ramsey SmartDollar

Certain benefits may vary based on your employment status.

What you’ll do in this role:

  • Responsible for obtaining complete/accurate demographic information, medical history including diagnosis for care and primary care physician information

  • Responsible for introducing Residential Home Health to the patient/caregiver, explaining scope of our services, skilled services requested and coordinating start of care visit.

  • Other duties include ordering requested DME, infusion services, and wound care.

  • Community Education as requested by our sales to physician offices, assisted living facilities, including but not limited to educational in-services, blood pressure clinics and health fairs.

  • Patient education at bedside, arranging post discharge physician follow up appointments, sharing important discharge information with the primary care physician.

We are looking for a compassionate Transitional Care Liaison with:

  • Associate Degree required, Bachelor Degree preferred

  • One (1) year of experience in home health preferred

  • Minimum of one (1) year of experience in an acute care setting

  • Minimum of five (5) years of experience in a customer service capacity

Questions? Call us at (888) 444-0454.

We are an equal opportunity employer and value diversity at our company.

NOTICE:

  • Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
  • By supplying your phone number, you agree to receive communication via phone or text.
  • By submitting your application, you are confirming that you are legally authorized to work in the United States.

Residential Home Health and Residential Hospice is an Equal Opportunity Employer

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Education
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Compassion
  • Customer Service
  • Teamwork
  • Verbal Communication Skills

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