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Remote Office Assistant

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 
California (USA), United States

Offer summary

Qualifications:

Previous experience in customer service or travel coordination is preferred., Excellent communication and interpersonal skills., Strong organizational skills and attention to detail., Proficiency in office software and online reservation platforms., Passion for travel and knowledge of destinations..

Key responsabilities:

  • Assist clients with travel inquiries, itinerary planning, and recommendations.
  • Coordinate travel arrangements including flights, lodging, and activities.
  • Liaise with travel partners for bookings, confirmations, and updates.
  • Anticipate and resolve client issues ensuring satisfaction.
  • Maintain organized records of bookings, expenses, and client information.
DreamScape Destinations logo
DreamScape Destinations Startup https://dreamscapedestinations.com/
11 - 50 Employees
See more DreamScape Destinations offers

Job description

Job Title: Office Assistant

Company Name: Dreamscape Destinations

Job Type: Full-Time

Company Overview:

Welcome to Dreamscape Destinations, where we transform dreams into reality through extraordinary travel experiences. As a company dedicated to providing unparalleled service and unforgettable adventures, we invite you to join us on our journey to redefine the world of travel. If you're passionate about travel and dedicated to delivering exceptional service, become part of our team today.

Position Summary:

Dreamscape Destinations is seeking an Office Travel Assistant to join our team. In this role, you'll play a crucial part in assisting with travel planning, itinerary coordination, and providing top-notch customer service. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.

Key Responsibilities:

  • Serve as the primary point of contact for clients, assisting with travel inquiries, itinerary planning, and travel recommendations.
  • Coordinate travel arrangements, including flights, accommodations, transportation, and activities, ensuring seamless experiences for clients.
  • Provide personalized recommendations and advice to clients, offering insights and expertise to enhance their travel experiences.
  • Liaise with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
  • Anticipate and address any issues or concerns that may arise during travel, providing prompt assistance and creative solutions to ensure client satisfaction.
  • Maintain organized records of travel bookings, expenses, and client information, ensuring confidentiality and compliance with company policies.
  • Collaborate with team members to support the overall success of the department and ensure a positive client experience.

Benefits:

  • Competitive pay commensurate with experience.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with company matching contributions.
  • Paid vacation, holidays, and sick leave.
  • Opportunities for professional development and career advancement.
  • Travel perks and discounts on vacation packages, accommodations, and more.
  • Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications:

  • Previous experience in customer service, travel coordination, or a related field is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
  • Proficiency in using office software and online reservation platforms.
  • Passion for travel and a deep understanding of different destinations, cultures, and travel styles.
  • Ability to work independently and as part of a collaborative team in a fast-paced environment.
  • Flexibility to adapt to changing priorities and client needs.

Join Us: If you're passionate about travel and customer service and ready to embark on an exciting career with Dreamscape Destinations, we want to hear from you! Apply now to become an Office Travel Assistant and help us transform dreams into unforgettable travel experiences for our clients!

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Customer Service
  • Time Management
  • Physical Flexibility
  • Social Skills
  • Verbal Communication Skills
  • Problem Solving
  • Organizational Skills
  • Detail Oriented

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