Sr. Commercial Collector (100% Remote)

OUR COMPANY

Committed to the growth of our clients, Orion First appreciates the importance of its own team development. Orion’s culture is built around empowering each employee to channel their drive and exercise his or her own judgment, care, and leadership. Our employees are continually leading our industry forward through active roles throughout the industry association's various councils and committees. We work hard to provide motivated and talented individuals an opportunity to achieve their career goals. We cultivate employees that express an earnest desire to learn and grow within the organization, filling new roles as they gain experience. We are always seeking to connect with driven individuals, because we know our growth and success is the result of talented, focused, and persistent hard work.

OUR BENEFITS

In addition to a salary that is competitive for both the industry and the region, Orion First offers the following benefits and perquisites:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Time Off
• Retirement
• WFH Benefit
• And More!

JOB SUMMARY

Minimize accounts rolling from 90 to 180 days delinquent, mitigate losses and maximize recoveries using superior negotiation skills, good judgment and sound decision making.

REPORTS TO:

VP of Commercial Collections. 

KEY RESPONSIBILITIES

• Review Accounts greater than 90 days past due, develop collection strategies and execute upon these strategies to meet objectives.  Focus is on getting accounts paid in full, reaching cash settlements or structuring payment plans appropriate to the circumstances.
• Uses effective collection, negotiation techniques and good judgment focusing efforts on pre-charge-off and pre-litigation cash settlement activity to mitigate losses.
• Negotiates Forbearance and Restructure agreements as necessary. If legal activity is necessary, refers contract to the Asset & Litigation specialist for action.
• Refers leased equipment and other collateral repossessions to the Asset & Litigation specialist on a timely basis. Gives input, as requested, to the Asset & Litigation specialist for authorization and approval of final equipment sales.
• Works as Asset & Litigation specialist in the litigation process, by coordinating information which allowing law suits to be filed on a timely basis.
• Manages Bankruptcies on assigned accounts filing timely POC’s and entering into dialogue with debtor’s counsel and court appointed Bankruptcy Trustees for favorable client outcomes.
• Conducts asset searches and skip tracing.
• Documents detailed status of collection efforts, account strategies and expenses in CMARS. Maintains organized paper and electronic correspondence files allowing quick and easy access to information for management and co-workers.
• Keeps management informed of the latest, notable developments relating to assigned daily work files and activities.
• Ensures compliance with all internal policies and procedures.
• Utilizes outside collection agencies as appropriate
• Maintains current, meticulous and accurate records and updates Commercial Collection accounts within CMARS system.
• Provides timely and up-to-date information on accounts managed, for management reporting.
• Performs other duties as assigned.
  

REQUIRED QUALIFICATIONS 

• Proven negotiation and communication skills
• Considerable knowledge of the FTC Fair Debt Collection Practices Act
• Proven collection skills and knowledge of standard collection practices
• Skill in the use of various software applications including but not limited to MS Word and Excel, CMARS, IFS LeaseWorks, Credit Bureaus, Accurint and others.
• Experience in working with attorneys in successful collections litigation
• Ability to prioritize and organize work efficiently
• Identify and make recommendations to implement improved processes
• Good oral and written skills with the ability to influence and attain closure on collection issues.
• Strong research abilities demonstrating effective skip tracing and asset search techniques with a desire to resolve issues timely.
• Able to manage multiple priorities, act decisively in all problem resolution areas and perform under pressure..
  

DESIRED QUALIFICATIONS

• Completion of high school; and at least 8 years of experience in an accelerated collection position, OR equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Compensation$52,000 - $55,000 plus bonus potential