Customer Service Representative - Remote in Texas (TX) Only

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

Job Description:

In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM (no weekends)

To Help You Achieve Success, You Will Work With Leading Technologies And Systems And Have a Dedicated Team Of Leaders And Peers To Support You. You Will Also Receive:

Competitive rate of $14/hour

Medical, dental and vision benefits

Paid training & generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)

Additional pay incentives as well as monthly rewards & recognition programs

Advancement opportunities – 80% of our frontline leaders have been promoted from within

Employee Discounts

EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Auto req ID

430784BR

Minimum Education Required

High School/GED

Job_Category

Work From Home

Qualifications:

Additional Qualifications/Responsibilities

Excellent verbal and written communication skills and are a strong multitasker

Strong attention to detail

Drive to solve problems and meet goals

Familiarity with Microsoft Office tools

Experience in customer service

High school diploma or equivalent

We will provide equipment, but to work from home, you must have:

Excellent Internet Connectivity:

Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!

Hardwired internet access - wireless and/or satellite Internet Service Providers are not compatible with our systems.

Productive, quiet and distraction-free, secure place to work.

A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

City*

United States

State*

N/A

Job Code

Work_From_Home WFH

Affiliate Sponsor

Sutherland Global Services