RCM Cash Application Specialist

Data, ZOLLMED.com

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

Acute Care Technology, a division of ZOLL Medical Corporation, is a healthcare software solutions provider that empowers hospital, EMS and Fire, and billing/accounts receivable (AR) teams to deliver more—from better patient outcomes to operational efficiencies and greater revenue capture. Our business exists to help save more lives through data-driven innovation and interoperability, opening new pathways for our customers to achieve the highest levels of care, collaboration, and reimbursement.

Job Type

Remote

Job Summary

We are looking for an RCM Cash Application Specialist to join our team for a third-party Revenue Cycle Management medical billing company. The ideal candidate will have excellent communication skills and a strong desire to learn about the healthcare industry/revenue cycle management. The RCM Cash Application Specialist will be responsible for processing daily payment batches while maintaining patient confidentiality and accurately inputting patient data.

Essential Functions

• Accurately post daily payments batches of payments received from insurance companies, patients, and other payers into the billing system.
• Verify and reconcile payments to ensure they match the amounts billed.
• Investigate and resolve any discrepancies or issues related to payments.
• Process adjustments, refunds, and write-offs as necessary.
• Apply appropriate workflow to patient accounts.
• Document denials in patient accounts.
• Prepare and distribute reports on payment posting activities.
• Collaborate with pre-billing and follow-up teams to ensure timely and accurate payment processing.
• Stay updated on insurance regulations, coding changes, and billing guidelines.
• Maintain confidentiality of patient information and adhere to HIPAA regulations.
• Other duties and responsibilities as assigned.

Required/Preferred Education and Experience

• High school diploma or equivalent (Bachelor's degree in a related field preferred).
• At least 1-2+ years of experience in the healthcare industry or RCM field for Medical Cash Payment Posting.

Knowledge, Skills and Abilities

• Ability to read and understand Explanation of Benefits (EOB).
• Excellent Excel skills.
• Understanding of standard healthcare adjustment codes and remark codes.
• Ability to analyze recoupments, credit balances, and refund requests.
• Familiarity with 835 electronic data files.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Proficiency with computer systems and software, including Microsoft Office and hospital systems.
• Knowledge of HIPAA regulations and compliance.
• Ability to multi-task, prioritize, and manage time effectively.
• Willingness to learn and adapt to new technologies and processes.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The hourly rate for this position can range from $18-20. The actual compensation may vary outside of this range depending on geographic location, work experience, education, and skill level.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.