Offer summary
Qualifications:
Excellent communication skills and service-oriented, Structured, responsible, and team-oriented work style, Interest in cars and willingness to learn, Fluent German and proficiency in Google Tools, Some experience in customer service or automotive industry preferred.
Key responsabilities:
- Act as point of contact post vehicle purchase
- Process complaints via phone and email
- Evaluate damages with collaboration from technicians
- Serve as a communicator between customers and internal teams
- Enhance the Autohero buying experience