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Manager, Deal Desk

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Salary:

120 - 160K yearly

Experience:

Senior (5-10 years)

Work from:

District of Columbia (USA), United States

Offer summary

Qualifications:

5 years of experience in sales operations or finance, 2 years of experience in deal structuring for SaaS transactions, 2 years of people leadership experience, Working knowledge of revenue recognition principles, Strong MS Word, Excel and PowerPoint skills.

Key responsabilities:

Provide quoting and deal structuring support to global sales teams
Negotiate deals directly with customers when necessary
Actively resolve customer satisfaction issues post-execution
Work across various stakeholder groups including legal and contracts
Drive adherence to internal controls and business rules

Datadog Large https://www.datadoghq.com/

1001 - 5000 Employees

HQ: New York

See more Datadog offers

Job description

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.

As a Deal Desk Manager, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
Solve customer satisfaction issues following execution of the deal
Actively negotiate deals directly with the customer as needed
Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
Function as point of contact and subject matter expert for Sales on deal pricing matters
Drive adherence to internal controls, protocols and business rules

Who You Are:

At least 5 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement
At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
At least 2 years of people leadership experience
Working knowledge of revenue recognition principles
Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
Strong attention to detail
Ability to multi-task
Strong communication skills
Ability to work in fast paced, high pressure environment
Strong quantitative skills
Strong MS Word, Excel and PowerPoint skills

Bonus Points:

Experience with Salesforce and CPQ

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Generous and competitive benefits package
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Product training to develop an in-depth understanding of our product and space
Best in breed onboarding
Internal mentor and buddy program cross-departmentally
Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$120,000—$160,000 USD

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.