Outbound Sales Development Representative (B2B SaaS)

Location: USA (Central or Eastern time zone)

Form of employment: Contract of employment or B2B contract (self-employed).

We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform empowering businesses of all sizes to grow their sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.

Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

Here are a few facts about us:

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5 in Shopify and G2.
• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population,
• The new Tidio AI feature (Lyro) - answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖
• We currently hire over 170 fantastic people.
• In 2022, we secured $25 mln in a Series B Investment round (check 👉TechCrunch’s article)
• In June 2023, our monthly MRR exceeded $1M.

Would you like to see what working with us looks like? Check out our #GrowWithTidio video👇

We are looking for an experienced and passionate Outbound SDR to join our international Sales Team. You will contribute to the overall sales success by generating a leads pipeline, performing qualification and discovery, and then, scheduling product demonstration calls for the Tidio AE team.

As the Outbound Sales Development Representative, you will:

• Outreach our potential clients with phone calls and personalized email sequences to spark interest in Tidio+;
• Qualify leads and conduct initial discovery calls to understand customer requirements and pain points;
• Manage a pipeline of high, and medium-intent leads in a well-organized and effective way;
• Keep a track record of data for a better understanding of changes in a pipeline and the progress of key performance metrics;
• Consistently meet and exceed monthly activity, pipeline, and new business metrics;
• Maintain an up-to-date knowledge of our product, customer stories and the best sales practices;
• Leverage tools like Hubspot, DialPad and Seamless; LI Sales Navigator, Apollo io, Clay
• Actively partner with your peers from the Sales, Marketing, and Customer Success teams to contribute to the overall success of the sales process.