Offer summary
Qualifications:
4+ years in Customer Success or Account Management, Bachelor’s degree preferred, Experience in software, data, or SaaS environment, Sales/selling methodology knowledge, Strong ability to interrelate with multiple functions.
Key responsabilities:
- Guide customers through onboarding process
- Build and maintain strong customer relationships
- Monitor customer health metrics and retention strategies
- Act as the voice of the customer internally
- Provide training and support for product usage