Dental Medical Assistant

This is a remote position.

Responsibilities:

• Manage PPO insurance verification for patient appointments
  
• Prepare and provide free treatment estimates to patients
  
• Process and follow up on pending insurance claims
  
• Oversee and manage Accounts Receivable (AR) for the practice
  
• Answer phone calls and assist patients with inquiries, especially during busy clinical days
  
• Coordinate with the clinical team to ensure accurate procedure coding and documentation
  
• Assist with general administrative tasks during slower periods
  

Requirements:

• Proven experience in dental office administration or revenue cycle management
  
• In-depth knowledge of dental terminology, procedures, and insurance practices
  
• Familiarity with dental software and practice management systems
  
• Excellent communication skills, both written and verbal
  
• Strong customer service orientation with a patient-centric approach
  
• Ability to work independently and manage time effectively in a remote setting
  
• Proficiency in using computers and relevant software applications
  

Scope:

• Monday to Friday, 8am to 5pm Pacific with an hour unpaid break
• Collaborate with a team of two dentists and visiting specialists
  
• Handle financial aspects for a practice seeing 20-30 patients on busy days
  
• Contribute to the smooth operation of a three-operatory dental practice