Intake Representative

Overview:

At Lake Huron Medical Group, our dedicated team of professionals is committed to our core values of quality, compassion, and community. Affiliated with Lake Huron Medical Center, Lake Huron Medical Group is actively seeking new members to join its award-winning team!

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

The Intake Representative interviews the patient or his/her representative to obtain identifying and verifying information, such as patient/s name, address, age, date of birth, social security number, occupation, insurance information and obtaining authorization.  Must be able to operate a computer to input and retrieve data.  Intake Representative is responsible for filing patient reports, retrieving patient records and must demonstrate effective telephone etiquette and greet patients and visitors in a polite and courteous manner.  Ability to multi-tasked is needed to manage an efficient work-flow.  Ability to utilize age specific techniques to communicate with the population served which could range from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.  Maintain proficiency in medical terminology.  Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Position is 32 hours per week. 

EDUCATION, EXPERIENCE, TRAINING

1.     Previous experience as a medical office assistant within a medical clinic or similar experience preferred.

2.     Knowledge of medical terminology preferred.