Description
Salesforce Engineer
This role sits within the Salesforce team in UK Engineering. Salesforce is the core CRM tool we use to provide first class customer service. We have enhanced Salesforce as a core part of our tech platform to enable us to provide a bespoke service to small businesses. Come and help us disrupt the financial services industry with cutting edge technology!
Please note, the minimum expectation for office attendance is a minimum of three days per week in our central London office.
Who are we?
We’re Funding Circle. We back small businesses to succeed.
At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow.
With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash.
We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.
The role
Performing hands-on technical implementation, including customisation of objects within Salesforce
Working closely with product and principal engineers to automate business processes and evolve the Salesforce system
Work with other engineering teams to integrate backend data with Salesforce via middleware to give our end users an enhanced data experience.
Design, document, and implement specific initiatives to improve business processes and Funding Circle’s CRM environment. You will support design and ongoing schema changes to promote Funding Circle’s growth and business evolution.
Provide technical leadership and guidance to less experienced engineers on the team.
Keep up to date with Salesforce platform enhancements and seek how to introduce pertinent new features into Funding Circle’s Salesforce instance in a pragmatic way.
What we’re looking for
Experienced with the Salesforce platform, Sales and Service cloud, Salesforce platform languages and enterprise customisation
Experienced in working with a product team as well as wider stakeholders to build a deep understanding within the domain
An excellent listener, with great customer service skills and strong professional written and oral communication skills.
Someone with good attention to detail with the ability to analyse and solve complex problems as well as provide documentation, guidance, and instructions to users.
Nice to have - Salesforce Certified Developer – e.g. with App Builder, Platform Developer I experienced at integrating with 3rd party applications (e.g. NewVoice Media/Conga/DocuSign)
An interest or experience in any of Functional Programming, Distributed Systems or Event-Driven Architectures
At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.
Want to learn more?
Why join us?
At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.
We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Weath, Development & Lifestyle.
A few highlights:
Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support.
Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
Development: Dedicated annual learning allowance and full access to internal learning platform.
Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more!
And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.
Ready to make a difference? We’d love to hear from you.
