The Company
Simply put, SpryPoint provides Smart Solutions for Smart Utilities.
Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers. Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market.
In February of 2023, SpryPoint received a strategic investment from Norwest, a leading venture and growth equity investment firm. With this investment, SpryPoint will build on its significant business momentum over the past three years, expanding its team and positioning the company to continue increasing market share of its mission-critical, cloud-native solutions for smart utilities.
As our first Director of Field Sales at SpryPoint, you will play a critical role in developing and leading a maturing sales force within the Go-To-Market (GTM) department. This position is centered on directly managing and enhancing the performance of Account Executives to ensure understanding and adherence to our sales processes, effective management of sales cycles of 12 months, and consistent attainment of sales quotas. Your leadership will be instrumental in driving the growth and adoption of the SpryPoint solution suite across a specified geographic territory within the utility sector.
In this role, you will:Lead a team of sales executives, focusing on their professional and industry knowledge development and adherence to a defined sales processes to drive success in quota attainmentImplement rigorous sales cycle management practices to minimize sales stage times at every phase of the process from prospecting to closureMonitor and drive quota attainment for each team member, ensuring sales executives meet or exceed their individual targetsDevelop and refine sales strategies and processes in collaboration with senior management to improve overall sales productivityProvide hands-on assistance, coaching and training to sales executives, emphasizing the importance of maintaining a consistent approach to the sales process and cycle managementRegularly review and analyze the sales pipeline and strategies, adjusting tactics and reallocating resources as necessary to maximize resultsFoster an environment of accountability and continuous improvement, encouraging and supporting sales team members in achieving their sales objectivesFacilitate a collaborative team atmosphere that maintains high engagement and morale while ensuring alignment with corporate sales goals and practicesUtilize CRM tools to maintain accurate records of sales activities and to provide detailed reporting on sales progress and forecasts to senior managementConduct periodic performance reviews with direct reports, setting clear expectations and providing feedback on sales cycle management and quota achievementDesign and execute enablement programs and training sessions to strengthen the team's skills in sales methodologies and best practicesContinuously reinforce and refine sales methodologies to ensure team alignment and consistency in the sales approachWhat you bring to the table:5+ years of demonstrated leadership experience in sales management, specifically within utility technology software sales environments, with a proven track record in managing complex sales cycles and achieving revenue targetsStrong understanding and application of sales process methodologies with experience in developing and implementing effective selling strategies and processesExcellent analytical skills to forecast sales and business metrics and to assess reports and performance indicatorsExceptional mentoring and coaching skills to enhance the capabilities of direct reportsHigh proficiency in CRM software, particularly Salesforce, to effectively track sales activities and manage team performanceRobust communication and interpersonal skills, capable of enforcing processes and motivating a sales team towards achieving business objectivesAdept at problem-solving and conflict resolution within teams, ensuring a cohesive and cooperative work environmentEducational background in Business Administration, Sales, Marketing, or a related field preferredKnowledge of utility software focused on Customer Information Systems, Customer Self-Service, and payment systemsAn understanding of utility operations including - electric, water, wastewater, gas, broadband, and sanitation servicesDemonstrated success meeting and exceeding sales targets and quotasStrong analytic, organizational, and logic capabilities are a mustWhy SpryPoint?
🚀 Remote-first and autonomous working environment with flexible working hours
💰Competitive compensation package
💻 Macbook + $500 towards your home office setup
🏥 Health, dental, vision, and life insurance
🏝️ Generous PTO, ½ day Summer Fridays, and unlimited sick days
📈 RRSP (Canada) and 401k (US) matching program
🧠 Professional development courses, $2,500 annual tuition assistance, and a book bounty program
🧳 Annual company events (SpryPalooza!) and team offsites
SpryPoint is an equal-opportunity employer. We do not discriminate, and encourage applications from everyone regardless of race, religion, colour, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state, or federal laws.
If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.
Please note that to maintain our SOC 2 compliance, we ask all candidates to complete background check and identity verification as a final step in our interview process.
