Account Manager

Conexon is a rapidly growing company working with Rural Electric Cooperatives to build advanced fiber to the home (FTTH) networks nationwide. We are currently looking for an Account Manager to join the Account management team in our Kansas City headquarter office.

The Account Manager role is to oversee a portfolio of assigned customers, develop new business from existing clients and support other departments within Conexon to achieve efficient workflows. You will work to ensure we are meeting the needs of existing customers and further the sales of our support products. You will work directly with appropriate channel partners (Senior team members) support clients and colleagues and to maximize revenue opportunities. This position would include, but not be limited to, the following roles and responsibilities:

• Provide support and guidance to all clients
• Work with existing clients through contract renewals
• Provide reports to senior team members discussing client status and opportunities for support sales
• Understand the needs and expectations of customers
• Build and maintain strong, long-lasting client relationships
• Operate and maintain CRM software
• Collaborate with appropriate team members to determine necessary strategic support sales approaches
• Maintain and expand the company’s database of customers.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
• Be knowledgeable of Conexon product offerings and processes
• Additional duties as assigned

Skills/Qualifications:

• Prior account management experience
• Telecommunication experience desired
• Experience in opportunity qualification, pre-call planning, call control, account development, and time management.
• Exceptional verbal communication and presentation skills.
• Ability to work individually and as part of a team.
• High level of integrity, work ethic and accountability.
• BA/BS degree
• Experience with CRM software (e.g. HubSpot)

Company Benefits Include:

• Paid time off
• Full benefits (i.e. health, dental, and vision)
• Life insurance
• Long-term and short-term disability insurance
• Retirement benefits

Physical Requirements

Normal office conditions, some irregular hours may be required. Majority of time spent on the computer and phone.

Currently hiring for: full-time position