Station Finance Coordinator
Full Time Remote
Our Organization
CDP, a Boston-based public benefit corporation, uses the collaborative fundraising model to improve the operational efficiency and revenue generation capacity of the public media system. CDP currently provides more than 230 NPR and PBS public media organizations (PMO’s) with outsourced marketing, data analytics, fundraising, and technology services. These services help PMO’s raise more net income, grow their donor files faster, lower their fundraising costs, and free up development talent allowing stations to better focus on local engagement. Since its inception, CDP has delivered more than $785 million in membership revenue for local PMO’s participating in its services and has become the most widely adopted Public Media service in the history of public broadcasting.
Just as CDP is committed to supporting public media organizations around the country, we are equally committed to supporting each of our team in their own professional development.
For more information visit www.cdpcommunity.org
Position Overview
The Station Finance Coordinator will report to the Senior Manager of Station Finance and will assist in duties and projects related to the billing, expense reporting, budget development, among other duties, required to support the MSB services to our partner stations. This role not only requires a keen eye for detail and a ferocious devotion to accuracy in reporting, but also an ability and ease in being the knowledgeable party in client and vendor interactions – with the judgment to ask clarifying questions and the ability share critical knowledge to identify and resolve outstanding issues.
This position involves meeting with internal and external stakeholders and will require a level of comfort and confidence with public speaking, as well as the ability to tailor their presentation style and content to the intended audience.
Priorities include, but are not limited to:
Out-of-Pocket Billing:
- Collating data from multiple platforms and teams to record all CDP Membership monthly billing in the database of record, Tableau.
- Tracking various communication channels for updates and corrections.
- Providing multiple data quality checks across various applications for accuracy to the invoices, as well as prior trends.
- Detailed notes of all anomalies for later analysis, review, & updates.
- Communicating and collaborating with the Internal Finance team.
- Knowledge and application of business rules to ensure only appropriate expenses are reported.
- Leveraging Excel data manipulation tools to generate data files for the upload of records into Salesforce.
- Use of Salesforce, reporting & data entry functionality, as part of the data synchronization conduit to Tableau.
Station Expense tracking and Monthly Reporting:
- Collecting data from individual teams and stations to complete station Budget v. Actuals reports:
- Retrieve station expenses from station Teams folders.
- Verify station expense data against budget & historical expectations.
- Communicating with Client Services Representative & Station to resolve any expense accuracy concerns.
- Uploading station expenses via Excel to Salesforce which will then synch to Tableau.
- Export reports and sharing with Client Services team.
- Track all steps accordingly.
- Assist with validating and preparing MSB monthly reports for station delivery.
Budgeting and Reforecasting:
- Analyze historical data.
- Prepare templates in Excel/budgeting tool.
- Collaborate with Marketing and Digital teams to assess projections for revenue areas.
- Prepare budget/reforecast drafts for station delivery.
- Participate and lead follow-up budget review meetings.
Operational Efficiency:
- Continually identify, propose, evaluate, and implement process improvements discovered via the Station Finance activity as related to operational workflows, budget development, data hygiene, and client communication, etc.
Other duties as required, including but not limited to:
- Triaging Salesforce cases.
- Triaging station emails and collaborating closely with Client Services, Digital Marketing, Direct Mail Marketing to resolve queries.
Experience/Skills
- Budgeting Experience required; 2-3 years of Financial Planning and Analysis, Statistics, or related field, strongly preferred
- Experience working with customers/clients; critically important to have experience and be at ease in holding client discussions
- Salesforce or other CRM platform familiarity (cases and reporting)
- Strong Excel skills, with a proficiency in basic formulas (variances, percentages, etc.)
- Exacting attention to detail
- Of critical importance: The successful hire will be collaborative, have a sense of humor, have demonstrable multitasking skills, and will be able to prioritize competing deadlines.
Educational Requirements
- Bachelor’s degree or higher in an accounting-related field and/or equivalent work experience preferred
All CDP employees have unique talents and experiences that create our company culture where we can all thrive and bring our whole selves to work each day. Successful candidates will identify easily with a set of character attributes, as listed below:
- DEI mindset: You embrace and demonstrate a diversity and inclusion mindset and role model these behaviors for the organization.
- A Communicator: You possess strong communication skills and have great customer service skills; you like people and want to help.
- A Critical Thinker: You regularly look for ways to find efficiencies, innovate, and make improvements where you can.
- Process Oriented: You’re able to understand, work in, create, and improve processes.
- A Collaborator: You’re a team player willing to help where needed; a relationship builder whose can-do attitude inspires others; you actively share your job knowledge with team members.
- Someone Who Seeks to Learn: You are eager to listen, study, and learn new things quickly; you are resourceful and are open to regularly accepting and growing from feedback.
- Enterprising: You have proven success working in a fast-paced and changing environment; you have a strong work ethic and are excited to add value to the organization and its mission.
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CDP is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. CDP does not discriminate against individuals on the basis of those characteristics, or any other characteristic protected by law.
