Property Management Assistant

This is a remote position.

Responsibilities:

• Review and process rental applications using established checklists and criteria
  
• Manage communication with tenants and property owners via email, phone, and text
  
• Schedule and coordinate move-ins and move-outs, including elevator bookings with condo management
  
• Set up and maintain tenant information in property management software
  
• Use Lead Simple task management software to track and complete daily tasks
  
• Assist with various administrative duties related to property management
  

Requirements:

• Excellent written and verbal communication skills in English
  
• Proficiency in using email, phone systems, and business texting platforms
  
• Ability to quickly learn and adapt to new software systems
  
• Experience with Propertyware and LeadSimple is a plus
  
• Strong organizational skills and attention to detail
  
• Customer service-oriented mindset
  
• Ability to work full-time (40 hours per week) within the client’s time zone
  

Scope:

• Handle all aspects of tenant and property owner communication
  
• Manage the entire application review process for potential tenants
  
• Coordinate with condo management for move-ins, move-outs, and other tenant-related issues
  
• Maintain accurate and up-to-date records in property management software
  
• Assist with additional tasks as assigned by the property management team
  
• Monday to Friday, 9am to 6pm Pacific with an hour unpaid break