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Account Manager

Remote:

Hybrid

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Baku (AZ)

Offer summary

Qualifications:

Minimum 3 years experience in account management or related fields., Experience in e-commerce, HoReCa, or food tech is a plus., Proven track record in client success and metrics achievement., Good analytical skills for data interpretation., Excellent communication skills in Azerbaijani, Russian, and English..

Key responsabilities:

Build long-term relationships with partners.
Communicate proactively with partners through various channels.
Oversee operational and commercial metrics in the portfolio.
Assess market trends and prioritize performance improvement.
Manage consumer-facing campaigns to enhance overall results.

Bolt Fintech: Finance + Technology Unicorn https://bolt.eu/

1001 - 5000 Employees

HQ: Tallinn

See more Bolt offers

Job description

<gh-intro>
<text>

Are you passionate about building relationships and driving results? If you thrive in a fast-paced environment and love seeing teams excel, then we want you on our team! We're searching for an enthusiastic Account Manager in Baku, Azerbaijan to join our growing food delivery network and manage a portfolio of high-performing delivery teams!

</text>
</gh-intro>

<gh-about-us>
<title>About us</title>

<text>

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

</text>

</gh-about-us>

<gh-role-detail>

<title>About the role</title>

<text>

You’ll be responsible for building lasting relationships with our partners and driving performance improvements across the Bolt Food organization and beyond.

It’s an exciting once-in-a-lifetime opportunity as you would work with smart people, come up with scalable solutions to operational & commercial problems, and see results of your work each day.

</text>
</gh-role-detail>

<gh-responsibilities>

<title>Main tasks and responsibilities:</title>

<point>Focus on building long-term business relationships with Partners in the assigned portfolio.</point>

<point>Proactively communicate with Partners in the region via phone and internal messaging to assist in business development, as well as in-person online meetings and market visits to the assigned portfolio (up to 50% of the time).</point>

<point>Oversee operational and commercial metrics of assigned portfolio and given market.</point>

<point>Excellence in assessing local market characteristics, trends, and factors, and effectively prioritizing and managing assigned portfolio performance to drive business value and GMV growth.</point>

<point>Manage and orchestrate consumer-facing campaigns, ensuring that all processes are implemented at the city/zone/cuisine level to improve overall performance and maximize campaign results.</point>

<point>Observe market and competitor behavior and create Partner optimization plans to increase volumes from existing customers.</point>

</bulletpoints>
</gh-responsibilities>

<gh-requirements>

<title>About you:</title>

<point>You will have a minimum of 3 plus years of experience in account management, business consultancy, business development, sales, customer support.</point>

<point>You have affinity or experience within e-commerce, HoReCa and/or food tech or other on demand industry are considered a plus.</point>

<point>You have a proven track record of client success and consistently achieving metrics and revenue targets.</point>

<point>You have good analytical skills. Ability to interpret and present data to support decision-making.</point>

<point>You will be passionate about building relations with others and have sales approach.</point>

<point>You will have excellent communication & written skills in Azerbaijani, Russian and communicative English.</point>

</bulletpoints>
<text>

<text>

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
</text>
</gh-requirements>

<gh-perks>

<point>Play a direct role in shaping the future of mobility.</point>
<point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
<point>Work in fast-moving autonomous teams with some of the smartest people in the world. </point>
<point>Accelerate your professional growth with unique career opportunities.</point>
<point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
<point>Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.</point>
<point>Take care of your physical and mental health with our wellness perks.</point>

</bulletpoints>
<text>*Some perks may differ depending on your location and role.</text>
</gh-perks>

#LI-Hybrid