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Collection & Credit Officer

Remote:

Full Remote

Contract:

Full time

Work from:

Lebanon

Offer summary

Qualifications:

Excellent communication skills in Arabic and English, Strong negotiation skills, Mathematical proficiency, Attention to detail.

Key responsabilities:

Review the debtor list and contact clients
Advise on payment options and negotiate plans
Maintain customer payment records and financial statements
Write final notice warnings and initiate legal action if necessary
Respond to customer queries and contact lawyers as needed

Madi International Cosmetics SME https://www.madi-intl.com/

501 - 1000 Employees

See more Madi International offers

Job description

We are looking for a collection officer working remotely from Lebanon to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their dues, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure success as a collections officer, you should have excellent communication (Arabic and English), negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.

Collections Officer Responsibilities:

Reviewing the company debtor list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payment.
Negotiating suitable payment plans.
Maintaining customer payment records.
Preparing customer financial statements for banks and the state credit department.
Writing final notice warnings to customers when payments are not being made.
Instituting legal action when customers fail to pay their debt.
Responding to customer queries.
Contacting lawyers if req.