Description

Principal Consultant, HCM / ERP Advisory

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. That means you’ll be able to thrive in an organization with a team that supports you and welcomes everyone’s ideas – whether a partner, consultant, or analyst. So get ready to kickstart your career with a team that’s connected – connected by freedom.

Position Overview

The Principal Consultant (PC) participates as a key contributor on medium and large-size engagements, and often will be assigned to multiple engagements simultaneously. The PC may also lead or perform independently on small or medium projects. The PC assists in delivering all types of HCM/ERP Technology and Delivery engagement services including Strategic Assessments, Platform Selection, System Integrator Selection, AMS Outsourcing, HR Shared Services/GBS and HR/Finance transformation.

The Principal Consultant is expected to be billable in excess of 70% annually.

Responsibilities

Lead or participate as a key member of a team providing HCM/ERP technology and delivery consulting services to a client related to their:
- HCM/ERP technology and service delivery strategy, understanding of requirements and drivers, development of financial business case, and understanding of market alternatives
- Qualification of relevant technology platforms and systems integrators, or AMS service providers, including the ability to highlight their relative strengths and weaknesses
- Facilitate an effective evaluation and selection process amongst competitive software bidders, including functional, technical, commercial terms and relationship evaluation
- Facilitate an effective evaluation and selection process amongst competitive system integration bidders, including methodology and accelerators, staff experience and qualifications, commercial terms and relationship evaluation
- Facilitate an effective evaluation and selection process amongst competitive outsourcing providers, including service capabilities and delivery model, commercial terms and relationship evaluation
- Facilitate planning and oversight of client’s technology and/or services deployment, target operating model design and related change management initiatives
- Develop and modify Intellectual Property (IP) for delivery of HR technology and delivery consulting services, as described above

Project Management
- Manages multiple small-to medium-sized projects or a major sub-project
- Develops project work plans from existing templates
- Assists with estimated staffing and task duration for project
- Ensures project meets milestones
- Utilizes project management tools as required
- Communicates project status to both client and ISG management, identifies risks and mitigation steps and escalates issues appropriately

Financial Modeling
- Develops multi-year financial models of appropriate complexity leveraging ISG templates
- Proficient knowledge of HR, Fin, IT operating budgets and the budgeting process
- An understanding of technology-related charges
- Ability to produce normalized, comparative analysis of vendor pricing proposals leveraging ISG templates

Technical Skills
- Utilizes technical knowledge to assist clients with sourcing evaluations
- Assists with preparation of RFP and related documents, ensuring client requirements are included
- Assists with balancing relevant functional, technical and pricing issues
- Assists with drafting and customizing the functional requirements and demo scripts
- Assists clients with defining optimal service delivery models leveraging ISG templates
- Assists with the evaluation of vendor proposals and identifies potential strengths/weaknesses
- Maintains and enhances knowledge in business and technology trends

Client Relationships
- Develops relationships with business function management
- Provides advisory services to mid-level management as well as senior management
- Able to lead discovery sessions, workshops, and other client and provider meetings independently

Leadership
- Demonstrates positive attitude and sets the standard of leadership that motivates ISG and client team members
- Manages projects to time and budget estimates

Negotiation Skills
- Assists with the preparation for negotiations with vendor
- Documents issues and questions for project team use
- Ability to facilitate problem escalation and dispute resolution between client and supplier

Business Development
- Identifies potential new business opportunities with existing clients
- Participates as a team member in sales opportunities

Methodology Development and Improvement
- Works to improve all aspects of ISG methodology, tools and work products
- Assists in the development of work products and standards
- Regularly contributes to ISG thought leadership

Required Skillsets

Travel averages 20%, can be up to 80% for certain assignments
This is a remote position based in the United States
10 or more years of experience in HCM/ERP technology and service delivery, which may include human resources and/or finance operations and/or technology experience
At least 24 months of in-depth experience with one or more leading HCM/ERP SaaS platforms (Workday, SAP S/4HANA, MS Dynamics, Oracle Cloud, etc.) and can demonstrate a deep understanding of functionality, usability and underlying technology implications
Knowledge of leading HCM/ERP cloud platforms and their solution offerings, as well as System Integrators and their experience with each major platform
3 or more years of experience in consulting or similar role
Experience focused on transformation aspects including shared services, operational improvement and outsourcing/offshoring
Delivery management experience, including managing teams at all project phases, successful client relationship management and multi-project oversight
Strong presentation, verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to all levels of management including senior leaders
Experience evaluating or implementing HCM/ERP applications for functionality, fit/gap analysis with client requirements, usability, technology architecture, security and implementation methodologies preferred
Demonstrates proficiency in use of MS-Office suite of software applications, including Microsoft Word, Excel, PowerPoint, and Project

Education

BA, BS in HR, Finance, Business, Computer Science or other relevant field

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

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Principal Consultant, HCM / ERP Advisory

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