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UX Researcher, Watchtower

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

3+ years of UX research experience, Strong focus on cybersecurity and application security tools, Proficient in qualitative and quantitative research methods, Excellent analytical skills for actionable insights, Ability to collaborate with cross-functional teams.

Key responsabilities:

Conduct qualitative and quantitative user research
Plan and execute user interviews and usability tests
Analyze research findings for design recommendations
Create user personas and journey maps for improvements
Present insights and advocate for user-centered design

Second Front Systems Scaleup https://www.secondfront.com/

51 - 200 Employees

See more Second Front Systems offers

Job description

ABOUT THE ROLE

Second Front Systems (2F) is seeking a motivated UX Researcher to join our team. We are a fast-growing entrepreneurial team working at the convergence of technology and national security.

As a UX Researcher specializing in cybersecurity, you will leverage your understanding of cybersecurity principles and Day 2 operations to gather insights that inform the design of our tools. Your work will focus on understanding user needs related to risk assessment, mitigation, and the creation of dashboards that provide actionable insights into the security posture of software applications.

Note: This position requires U.S. citizenship due to government contract requirements.

What You’ll Do:

Conduct qualitative and quantitative research to understand user needs and behaviors related to cybersecurity tools and application security.

Plan and execute user interviews, surveys, and usability tests to gather insights that inform product design for Day 2 operations.

Analyze research findings to develop clear, actionable recommendations that enhance the usability and design of security dashboards and integrated workflows.

Collaborate with product managers and designers to ensure user insights are integrated into the development of cybersecurity solutions.

Create user personas and journey maps to visualize user interactions and identify opportunities for improvement in security posture management.

Stay informed about industry trends, cybersecurity best practices, and user experience methodologies to continuously refine research approaches.

Present research findings and insights to stakeholders, advocating for user-centered design in cybersecurity products.

Skills You’ll Bring to Our Team:

At least three years of experience in UX research or related fields, with a focus on cybersecurity and application security tools.

Proven experience as a UX Researcher, particularly in the cybersecurity domain and Day 2 operations.

Strong understanding of cybersecurity principles, risk assessment, and application security posture.

Expertise in designing data-driven dashboards and understanding integrated workflows for security operations.

Excellent analytical skills with the ability to translate complex data into actionable insights.

Strong understanding of qualitative and quantitative research methods and their application

Exceptional communication skills, capable of clearly presenting findings to diverse audiences.

Ability to collaborate effectively with cross-functional teams, including security, compliance, and design.

Preferred Qualifications:

Experience working on projects that assess and enhance the security posture of software applications.

Strong portfolio showcasing your research process and outcomes, particularly in cybersecurity-related projects.

Experience conducting user interviews, surveys, usability tests, and other research methods

Have a strong interest in matters of national security

Perks & Benefits

This role is full time. As a public benefit corporation, we’re a team of purpose-driven trailblazers transforming the future of U.S. national security. We hire the best to do their best and, as such, we are committed to providing the perks and benefits you need to be successful—both in- and outside the workplace.

We offer you:

Competitive Salary

100% Healthcare, vision and dental coverage

401(k) + 3% company contribution

Wellness perks (Fitness classes, mental health resources)

Equity incentive planTech + office supplies stipend

Annual professional development stipend

Flexible paid time off + federal holidays off

Parental leave

Work from anywhere

Referral BonusVisit our careers page to learn more.

WHO WE ARE

At Second Front Systems (2F), we equip defense and national security professionals for long-term, continuous competition for access to emerging technologies. Founded by three former U.S. Marines with firsthand experience of the dangers outdated technology poses in combat, our team is dedicated to fast-tracking government access to disruptive, commercially-proven technology for U.S. national security missions.

Our Game Warden product, a fully managed and compliant DevSecOps platform, accelerates the process for accrediting software as a service (SaaS) applications for government use.Learn how 2F can help you make an impact on national security missions at www.secondfront.com

ONE LAST THING…

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria.

We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience.

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