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General Manager - Mullins Crossing

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Leadership experience in retail operations, Strong knowledge of customer service principles, Ability to manage multiple tasks effectively, Experience in team development and coaching.

Key responsabilities:

  • Set store strategy and performance goals
  • Recruit, hire, and develop high-performing teams
  • Provide coaching and feedback for team development
  • Support customer-centric strategies for sales growth
  • Supervise operational or administrative teams
Gap Inc. logo
Gap Inc. Retail (Super / Hypermarket) XLarge https://www.gapinc.com/
10001 Employees
See more Gap Inc. offers

Job description

About the Role
In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.
What You'll Do
  • All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.

  • Recruit, hire and develop people to drive a culture of high performance and engagement

  • Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities

  • Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity

  • Represent the brand and understand the competition and retail landscape

  • Promote community involvement

  • Adapt team priorities to respond to customer and business partner needs

  • Provide front line supervision to an operational, service or administrative team

Who You Are
  • Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results

  • Ability to lead and inspire others to learn and grow through coaching and mentoring

  • Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands

  • Strength in driving metrics to deliver results that will meet or exceed business goals

  • Able to travel as required

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Retail (Super / Hypermarket)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Leadership
  • Adaptability
  • Communication
  • Time Management
  • Customer Service
  • Team Building
  • Coaching
  • Collaboration

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