How will this role have an impact?
Signify Health is looking for a Sr. Manager of Product, Channel Development and Management to join our growing team. In this role, you will foster customer obsession and fuel growth by building and managing new patient engagement channels to drive higher conversion.
Our team is guided by the company’s mission to build a healthier place for us all to live and age in. If you’re looking for a rewarding career opportunity and working with a highly motivated and experienced cross functional team that is passionate about solving the hardest problems in the US healthcare system, this is the role for you.
Job Responsibilities:
- Foster a client/patient first mindset and work cross functionally and intentionally to design and execute on channel partnership requirements
- Work closely with product, data, client services, operations, and technology teams to ensure successful alignment and execution of channel partnership requirements
- Represent the voice of the partner through an understanding of end-to-end member and client needs to influence operational decisions to grow member engagement
- Oversee channel development and management function for assigned partners ensuring management of end-to-end process and mutually beneficial initiatives
- Implement, maintain and track KPIs to provide visibility internally and externally
- Create a vision for success during discovery and onboarding of new partnerships
- Directly responsible for the volume of appointments scheduled by our partners through the Signify Online Scheduling Portal
Candidate Profile:
- Bachelor’s degree or equivalent work experience required
- 5-7 years of experience working in a healthcare business, with deep industry experience of payers and healthcare ecosystem
- Experience working cross-functionally with product, data, client services, operations, and technology teams
- Understanding of product design process and data exchange/integrations a plus (at a minimum, willingness and strong ability to learn these areas required)
- Deep understanding of how to leverage data and analytics to drive outcomes
- Strong analytical skills to track KPIs, identify risks and opportunities
- Proven time management, prioritization, planning and organizational skills
- Sales and customer relationship management experience
- Excellent communication and writing skills
- Ability to prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures
- Strong facilitation and influencing skills
The base salary hiring range for this position is $88,200 to $153,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.
About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com
Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
