Offer summary
Qualifications:
Minimum of 3 years in technical customer support, Strong understanding of API integrations, Basic programming skills (Python or scripts), Experience with BLE or RTLS technologies.Key responsabilities:
- Deliver exceptional support experiences to customers
- Provide troubleshooting support via various channels
- Conduct proactive training sessions for clients
- Maintain documentation and deliver status updates
- Identify, record, and escalate issues effectively