Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Job Description
Works with new and existing clients to coordinate enrollment with participating payers, completes all necessary enrollment forms for client signature, documents and track status of forms, follows-up with payers to ensure enrollment forms are received, tracks completion of enrollment, assists clients and operations with on-going payer enrollment issues.
Responsibilities:
- Research, qualify and enroll our customers’ suppliers in MineralTree’s virtual card payment program and supplier network through heavy outbound calling
- Educate the supplier on the value of accepting virtual cards
- Identify and overcome objections through active listening, and effective and professional communication
- Guide the supplier through the enrollment process while providing an outstanding customer experience
- Efficiently and accurately gather all required data from the supplier to finalize the enrollment process, while demonstrating a strong attention to detail
- Consistently exceed weekly/monthly performance metrics and quality assurance goals, while maintaining a high-level customer experience
- Ability to consistently stay self-motivated to achieve high volumes of outbound calls and exceeding enrollment and performance metrics with minimal daily supervision
- Cross-train on other Payment Optimization & Payment Operations team functions as needed
- Critically evaluate the business processes related to the role, and suggest improvements where needed
- Help train new members of this quickly growing team
- Other duties as assigned
Qualifications:
- 1-3 years of outbound sales experience (b2b sales experience preferred-virtual card, ePayables, commercial card, merchant processing, eProcurement)
- Proven track record of consistently exceeding revenue targets and goals
- Exceptional written and oral communication skills
- Strong presentation skills
- Customer service orientation with strong attention to detail
- High degree of energy and self-motivation
- Excellent problem-solving skills and resourcefulness
- High standards of integrity
- Proficiency with CRM tools (SalesForce)
- Proficiency in Microsoft Excel & Powerpoint
- Interest in being part of a fast-paced and growing culture!
- Must be US based, ideally based in a US state in Eastern or Central Time Zones
- Monday - Friday 8am - 5pm EST
$20 - $23 hourly rate.
The above represents the expected range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
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The position listed in this requisition is ineligible for the referral bonus award program.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.
