Remote Hospitality Manager

Job Title: Remote Hospitality Manager

Company: Odyssey Haven Travels

Location: Remote

About Odyssey Haven Travels: Odyssey Haven Travels is a leading provider of unique and immersive travel experiences, specializing in luxury accommodations and personalized service. With a focus on curated journeys that inspire and delight, we strive to create unforgettable memories for our clients around the world.

Position Overview: We are seeking a dynamic and experienced Remote Hospitality Manager to oversee the hospitality operations of our remote properties. The ideal candidate will possess a strong background in hospitality management, with a passion for delivering exceptional guest experiences. This is a remote position, offering the opportunity to work from anywhere while supporting our properties globally.

Responsibilities:

• Manage all aspects of hospitality operations for remote properties, including guest services, housekeeping, food and beverage, and guest activities.
• Ensure the highest level of guest satisfaction by maintaining impeccable standards of service and quality throughout all interactions.
• Develop and implement standard operating procedures to streamline operations and enhance efficiency.
• Recruit, train, and supervise remote hospitality staff, providing guidance and support to ensure excellence in performance.
• Monitor property performance metrics and guest feedback to identify areas for improvement and implement corrective measures as needed.
• Collaborate with other departments, including sales and marketing, to promote and enhance the guest experience.
• Oversee budgeting and financial management for hospitality operations, ensuring cost-effective practices and maximizing revenue opportunities.
• Stay informed about industry trends and best practices in hospitality management, incorporating innovative ideas to enhance our offerings.

Requirements:

• Bachelor's degree in Hospitality Management, Business Administration, or related field (or equivalent experience).
• Proven experience in hospitality management, with a minimum of 5 years in a leadership role.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire remote teams.
• Excellent communication skills, both written and verbal.
• Exceptional organizational and problem-solving abilities, with a keen attention to detail.
• Proficiency in hospitality management software and Microsoft Office suite.
• Flexibility to work non-traditional hours and travel occasionally as needed.

Benefits:

• Competitive pay based on experience.
• Remote work opportunity with flexible scheduling.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.