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Solution Engineer

unlimited holidays - extra holidays - extra parental leave - fully flexible
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Texas (USA), United States

Offer summary

Qualifications:

4+ years working experience, 2+ years in technical role, ideally B2B IT sales, Degree in a technical discipline, Customer-facing sales experience, Familiarity with cloud services like AWS/Azure.

Key responsabilities:

  • Gather and translate customer requirements.
  • Identify, design, and present solutions.
  • Develop key client relationships.
  • Ensure scoping for implementation.
  • Stay updated with industry standards.
Deft logo
Deft SME https://deft.com/
51 - 200 Employees
About Deft
Deft, a Summit company, is a trusted provider of managed IT services for SMBs to the Fortune 500. Founded in 1999, we provide award-winning colocation, cloud, disaster recovery, and network services in top data centers worldwide. Learn more at www.deft.com or call us at (312) 829-1111.Deft was acquired by Summit in 2024 to combine their colocation, cloud, and network services to create a powerhouse in IT solutions.
See more Deft offers

Job description

At Summit, we're on the lookout for talent that doesn't just think "outside the box," but brings their own unique perspective to the table. With our relentless pursuit of excellence and curiosity, we lead innovation in our industry. We humanize technology by actively listening to our clients, crafting tailored proposals, and delivering on the promise of technology with precision and purpose.
We are seeking a Solution Engineer to join our Solution Engineering Team. You will work in a pre-sales role alongside our Sales Team to anchor the delivery and definition of our current portfolio to our current and prospective clients. Acting as a trusted advisor alongside our Sales and Solutions teams, you will provide invaluable experience through technical solutioning and the overall deal cycle. 

Do:
  • Gather customer requirements, respectfully challenge customer assumptions, and translate into best-practice Summit solution
  • Primary technical contact on assigned opportunities 
  • Identify, qualify, design, develop, and present solutions based on business requirements and restrictions
  • Craft strategic and technical responses for presentations, proposals, SOWs, and other complex engagements
  • Develop and leverage key client relationships, including at the executive level, to earn trust and win business through a consultative selling approach
  • Alongside finance, build cost-engineering and profitability models for large customer opportunities
  • Remain current on industry standards and best practices related to our products and services
  • Consult with other Solution Engineers and internal resources on complex technical issues, or advanced designs
  • Identifies and handles common technical customer objections.
  • Working with Sales, proactively manage the opportunity pipeline to ensure each opportunity receives the required technical pre-sales support in a timely manner
  • Create supporting documentation and / or tools to facilitate and improve the sales process 

    • Deliver:
  • Listen to client problems / issues and work with Sales team to develop viable solutions to meet current and potential future needs
  • Ensure solutions are accurately and completely scoped for our implementation team to deliver services.
  • Demonstrate technical leadership and subject matter expertise on solutions and services
  • Engage and represent the company through public speaking opportunities to customers, prospects, conferences, and industry forums
  • Participate with other Solution Engineers in regular technical training along with the Sales team 

    • I'm interested...is this the job for me? We are looking for:
  • Requires 4+ years working experience, minimum 2+ years in technical role, ideally supporting B2B IT or IT consulting sales
  • Excellent written, verbal, and interpersonal skills; ability to work on multiple projects simultaneously
  • Customer-facing sales experience
  • Professional qualification or a degree in a technical discipline
  • Ability to create and run customer-facing presentations
  • Experience with common tools (Salesforce, Showpad, ERP, Office, etc)
  • 2+ years in ISP / Data Center / Managed Services or related industries providing technical sales support OR at an AWS or Azure Cloud Service Provider or related practice providing technical sales support
  • An excellent candidate will be able to demonstrate mastery of the following subjects: System administration on both Linux and Windows AND Familiarity with Backup and Disaster Recovery solutions provided by using hyperscale cloud services
  • Working knowledge with virtualization technologies: VMware, Hyper-V, Xen, or KVM
  • Industry certifications desirable: Linux+, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, OpenStack, Cloud Savvy 

    • At Summit, our culture and core values are important to us. As a diverse team of passionate pathfinders, we deliver on the promise of technology. If this sparks your interest, we'd love to chat with you!
  • Empower our people
  • Constant elevation
  • Customer first
  • Focus on outcomes
  • Embrace curiosity
    • Benefits: Summit’s total benefit package is highly competitive, designed to support your success at work, at home, and at play – and includes, Flexible Time Off, 401k with an employer match, free employee collocation and cloud account, Life Insurance/Long Term Disability, Health Insurance, Vision Insurance, Dental Insurance, and a fun and casual work environment. Your recruiter will be happy to discuss all that Summit has to offer!

    Salary: 125 - 140k
     
    Summit is committed to a diverse and inclusive workplace. Summit is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
    As part of this commitment, Summit will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let us know.

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    System AdministrationSolution DesignDisaster Recovery SolutionProject ManagementConsultative SellingDocumentation GenerationTechnical LeadershipOnline CommunicationSales SupportVirtualizationPresentation TrainingCost EngineeringCustomer Requirements Analysis

    Other Skills

    • Social Skills
    • Non-Verbal Communication
    • Public Speaking
    Are you interested?

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