HR & Operations Coordinator - Home Care

This is a remote position.

Schedule: Full-time, 9 AM to 6 PM Eastern Standard Time 

Client Overview

Join a thriving home care agency dedicated to providing top-notch in-home care services, including 24-hour care options. This growing company is committed to matching certified nursing assistants with clients who need compassionate, professional care in the comfort of their own homes. As a key player in the healthcare industry, the agency prides itself on its personalized approach and commitment to both caregiver and client satisfaction.

Job Description

Become an integral part of a dynamic home care agency as an HR/Admin Assistant. In this pivotal role, you’ll be at the forefront of caregiver management, driving the recruitment process and ensuring smooth daily operations. You’ll handle everything from initial screenings to onboarding, while also tackling scheduling challenges and addressing caregiver concerns. This position offers a unique blend of HR and administrative responsibilities, allowing you to make a tangible difference in people’s lives while honing your professional skills. If you’re passionate about healthcare and thrive in a fast-paced, problem-solving environment, this role provides an excellent opportunity for growth and impact.

Responsibilities

• Spearhead caregiver recruitment, from resume screening to coordinating interviews
  
• Manage document collection and organization for hiring and payroll processes
  
• Orchestrate caregiver schedules and swiftly find replacements when needed
  
• Serve as the primary point of contact for caregiver inquiries and issues
  
• Conduct thorough background checks and certification verifications
  
• Handle data entry in ADP and other relevant systems with precision
  
• Facilitate seamless communication between caregivers and clients
  
• Assist with critical administrative tasks to support agency operations
  
• Problem-solve various challenges to ensure uninterrupted care delivery
  

Requirements

• Proven experience in HR, recruitment, or customer service roles
  
• Sharp problem-solving skills and ability to make quick, informed decisions
  
• Exceptional communication abilities, both written and verbal
  
• Adept at multitasking and prioritizing in a dynamic work environment
  
• Proficiency with office software and aptitude for learning new systems
  
• Strong understanding of confidentiality and data protection practices
  
• Self-motivated with the ability to work independently and collaboratively
  
• Familiarity with healthcare terminology is a plus, but not required
  
• Flexibility to occasionally handle urgent matters outside standard hours
  
• Comfortable with remote work and potential for flexible scheduling in the future
  

Benefits

• Permanent work from home
  
• Performance based bonus
  
• Steady freelance job