Remote Customer Service / Supply Chain Representative | WFH

Job Overview

We are looking for a dedicated and detail-oriented Customer Service / Supply Chain Representative to join our dynamic team in a remote capacity. In this critical role, you will be instrumental in delivering outstanding customer service while ensuring the seamless operation of our supply chain processes.

Key Responsibilities

• Efficiently manage and process customer orders, resolving queries to maintain exceptional customer satisfaction.
• Oversee supply chain logistics, accurately forecast inventory needs, and enhance operational efficiency and cost-effectiveness.
• Analyze raw data to guide strategic decision-making and pinpoint areas for improvement.
• Handle purchasing processes, managing relationships with suppliers to ensure timely product delivery.
  
  

Required Skills

• A minimum of 3 years of relevant professional experience, showcasing a track record of impact and progression.
• Demonstrated expertise in customer service and supply chain logistics.
• Proficient in order entry and inventory forecasting, with strong skills in Microsoft Excel, particularly VLOOKUP and spreadsheets.
• Excellent interpersonal and communication skills, complemented by strong problem-solving capabilities.
• Ability to thrive in a fast-paced environment while effectively managing multiple priorities.
• Exceptional organizational skills and meticulous attention to detail.
• Proven ability to work independently as well as collaboratively within a team setting.
• A proactive attitude with a strong sense of initiative.
  
  

Qualifications

• At least 3 years of experience in a similar role, with a focus on customer service and supply chain management.
• A Bachelor’s degree in Supply Chain Management, Business Administration, or a related field is preferred.
  
  

Career Growth Opportunities

We are committed to your professional development and offer various pathways for career advancement within the organization. Joining our team provides invaluable opportunities to enhance your skills and expand your professional network.

Company Culture And Values

We pride ourselves on fostering a collaborative work environment that encourages innovation and values strong interpersonal relationships. Our team members are motivated to take initiative and contribute to the overarching success of our operations.

Employment Type: Full-Time