Job description

Are you ready to take your career to the next level while enjoying the sun-soaked beauty of Greece? Patrique Mercier Recruitment JP is on the lookout for passionate Italian-speaking customer service representatives to join our dynamic team. This role comes with fully paid relocation, giving you the chance to embrace new experiences and cultures while providing top-notch support to our customers. In this position, you will engage with our esteemed clients regarding their inquiries or issues, ensuring their satisfaction with our services. If you have a flair for customer service and are eager to begin an adventure amidst the picturesque landscapes of Greece, we want to hear from you!

Responsibilities

Provide outstanding customer support to Italian-speaking clients through multiple communication channels, including phone, email, and chat.
Assist customers by addressing their inquiries and resolving issues in an effective and timely manner.
Maintain an in-depth knowledge of our products and services to offer accurate information to customers.
Document all customer interactions meticulously within the company’s CRM system.
Collaborate with fellow team members to devise strategies for improving customer satisfaction.
Participate in training and development sessions to keep your skills sharp.
Contribute innovative ideas for enhancing customer experience and service processes.

Requirements

Fluent in Italian, both written and spoken; proficiency in English is required.
Exceptional communication and interpersonal skills focused on customer satisfaction.
Ability to multitask and perform well in a fast-paced environment.
Strong analytical and problem-solving abilities.
Previous experience in customer service or a related field is preferred.
Familiarity with CRM systems and customer interaction tools.
A positive attitude and a strong willingness to learn and adapt in a new cultural setting.

Benefits