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Remote Migration Consultant | WFH

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Hawaii (USA), United States

Offer summary

Qualifications:

Experience in customer-facing project management, Proven skills in relationship-building and customer service, Familiarity with HR, payroll, and business administration, Proficiency in PEO or HCM technology, Strong skills in Excel, Word, and Google Applications.

Key responsabilities:

  • Lead software migration project execution
  • Troubleshoot issues and manage escalations
  • Facilitate training on new platforms
  • Collaborate with stakeholders for alignment
  • Promote operational success and client satisfaction
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Get It Recruit- Professional Services Human Resources, Staffing & Recruiting TPE https://www.get.it/
2 - 10 Employees
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Job description

Job Overview

Join our dynamic and passionate team as a Migration Consultant, where you will be instrumental in guiding clients through successful software transitions. This remote position allows for a flexible work environment while you leverage your expertise in software migrations to enhance client satisfaction.

Key Responsibilities

In This Pivotal Role, You Will

  • Lead the execution of project timelines, troubleshoot technical issues, manage escalations, and facilitate training on new platforms.
  • Collaborate effectively with stakeholders to ensure precise alignment with their needs and expectations.
  • Utilize your customer service acumen, project management skills, and relationship-building proficiency to promote operational success and client satisfaction.

Required Skills

To excel in this position, you should possess:

  • Proven experience in managing customer-facing projects, specifically software migrations or implementations for small to mid-sized entrepreneurial businesses.
  • Exceptional business-to-business relationship-building skills, ideally with a background in Customer Success or Sales; experience engaging with executive leadership is advantageous.
  • A solid foundation in customer service within a fast-paced, professional environment, with a keen attention to detail.
  • Familiarity with HR, payroll, benefits, and general business administration.
  • Proficiency in PEO or HCM technology, particularly with platforms like PrismHR or iSolved.
  • Strong skills in Excel, Word, and Google Applications, along with the ability to quickly adapt to new systems and platforms, including configuration, training, and multi-platform support.

Qualifications

The ideal candidate will have:

  • Experience in customer-facing roles, particularly emphasizing project management.
  • A demonstrated ability to work proficiently with executive leaders.
  • Strong organizational capabilities with the aptitude to manage multiple responsibilities effectively.
  • Excellent verbal and written communication skills.

Career Growth Opportunities

We take pride in investing in our employees through leadership development programs, mentorship opportunities, and well-defined career advancement paths.

Company Culture and Values

As a member of our team, you will be part of an organization that prioritizes integrity, collaboration, and continuous improvement, allowing you to work alongside individuals committed to making a positive difference for our clients and community.

Compensation And Benefits

We believe in recognizing your contributions to our mission. This role offers a competitive salary range of \(70,000 - \)85,000, commensurate with experience and qualifications, alongside a comprehensive benefits package that supports your well-being and professional journey.

Employment Type: Full-Time

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Sales
  • Microsoft Excel
  • Non-Verbal Communication
  • Google Applications
  • Organizational Skills
  • Detail Oriented
  • Training And Development
  • Relationship Building
  • Business Administration

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