Remote Migration Consultant | WFH

Job Overview

Join our dynamic and passionate team as a Migration Consultant, where you will be instrumental in guiding clients through successful software transitions. This remote position allows for a flexible work environment while you leverage your expertise in software migrations to enhance client satisfaction.

Key Responsibilities

In This Pivotal Role, You Will

• Lead the execution of project timelines, troubleshoot technical issues, manage escalations, and facilitate training on new platforms.
• Collaborate effectively with stakeholders to ensure precise alignment with their needs and expectations.
• Utilize your customer service acumen, project management skills, and relationship-building proficiency to promote operational success and client satisfaction.
  
  

Required Skills

To excel in this position, you should possess:

• Proven experience in managing customer-facing projects, specifically software migrations or implementations for small to mid-sized entrepreneurial businesses.
• Exceptional business-to-business relationship-building skills, ideally with a background in Customer Success or Sales; experience engaging with executive leadership is advantageous.
• A solid foundation in customer service within a fast-paced, professional environment, with a keen attention to detail.
• Familiarity with HR, payroll, benefits, and general business administration.
• Proficiency in PEO or HCM technology, particularly with platforms like PrismHR or iSolved.
• Strong skills in Excel, Word, and Google Applications, along with the ability to quickly adapt to new systems and platforms, including configuration, training, and multi-platform support.
  
  

Qualifications

The ideal candidate will have:

• Experience in customer-facing roles, particularly emphasizing project management.
• A demonstrated ability to work proficiently with executive leaders.
• Strong organizational capabilities with the aptitude to manage multiple responsibilities effectively.
• Excellent verbal and written communication skills.
  
  

Career Growth Opportunities

We take pride in investing in our employees through leadership development programs, mentorship opportunities, and well-defined career advancement paths.

Company Culture and Values

As a member of our team, you will be part of an organization that prioritizes integrity, collaboration, and continuous improvement, allowing you to work alongside individuals committed to making a positive difference for our clients and community.

Compensation And Benefits

We believe in recognizing your contributions to our mission. This role offers a competitive salary range of \(70,000 - \)85,000, commensurate with experience and qualifications, alongside a comprehensive benefits package that supports your well-being and professional journey.

Employment Type: Full-Time