Technical Advisor

SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50.  This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture.  

We are recognised by Analysts such as Gartner, Forester and Kuppinger Cole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. Organizations struggle to understand who has access to what applications and data and we help them answer these key questions. Identity security is the central control point for risk management for the enterprise.

We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 10 years in a row.

About the role

• As a trusted advisor, provide strategic direction to customers and implementation partners for a successful Identity Security Program
• Perform assessment on customer’s current Identity landscape and build out their future identity road map
• Build out customers’ Identity role based access control and application onboarding program
• Ensure SailPoint best practices are followed through the project for a successful project delivery
• Advise and provide direction to junior resources on the project implementation
• Provide pros & cons to customers' for building custom tools to meet their unique & complex business goals
• Maintain healthy business relationship with customers and partners
• Work with other advisory services leads, program managers and provide recommendations on any changes needed for the program.
• Work with other cross functional teams to understand the product roadmap, product limitations and advise strategic direction to the customers
• Document and present SaaS product adoption gaps
• Recommend areas where SaaS products consumption can be improved 
• Solve complex problems using product’s Atlas extensibility platform (hands-on implementation work)

Additional Responsibilities (Optional)

• Manage, mentor, and coach direct reports 
• Manage project scheduling, budgeting, risk, and weekly status
• Working with CSM renewals' team to lower churn risk, increase SaaS adoption, and either generate leads and/or manage new advisory services opportunities
• Responsible for existing Advisory services clients renewal opportunities and closure

About you:

• 8+ years of experience in technical consulting role
• Strong communication and presentation skills needed to perform identity security program assessments and provide a road map
• Experience with any Identity provisioning and governance products is required
• Experience with networking, directory servers, databases is required
• Experience with Azure, AWS is a plus
• Experience with Web based APIs is required
• Experience with Object Oriented Programming is nice to have
• Strong organizational, leadership and multi-tasking skills
• Excellent analytical and problem-solving abilities
• Documentation management and ability to use project management tools
• Attention to details even under pressure
• Time management skills with the ability to meet deadlines
• IdentityIQ or IdentityNow Certification is a plus
• Experience with data science & machine learning language models is a plus 
• Experience with scripting framework (Angular, Node JS, TypeJS, etc..)

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.