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Office Services Specialist

unlimited holidays - extra parental leave

Remote:

Hybrid

Contract:

Fixed term

Experience:

Junior (1-2 years)

Work from:

Santa Clara (US)

Offer summary

Qualifications:

High school diploma or GED required, 1+ years customer-facing work experience, Familiarity with office technology, Basic written and verbal communication skills, Moderate problem-solving abilities.

Key responsabilities:

Manage daily operations at a solo site
Perform mailing, printing, and reception services
Maintain customer relationships and service excellence
Handle equipment operations and work order management
Collect data and prepare reports for leadership

Metasys Technologies SME https://www.metasysinc.com/

201 - 500 Employees

See more Metasys Technologies offers

Job description

Office Services Specialist
Santa Clara, CA 95054
3 Months Temporary

Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services. Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail Equipment •May be responsible for: Courier Services, Reception Services, Switchboard Operations, Shipping & Receiving, Delivering and Processing of Mail •Handles formal contact with the customer, on a daily basis. •Responsible for effective implementation and management of RICOH Service Excellence programs •Understands how to operate the required equipment/software efficiently to achieve service level agreements. •Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies. •May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required. •May include interaction with contracted vendors, facility management and occupants. •May be responsible for office-supply inventory re-ordering. •May be responsible for Conference room coordination and A/V equipment resource management. •Maintains positive internal working relationships with all department employees by communicating in a professional manner. •Collects and provides data to assigned leadership and customer. May include completing monthly reports to customers with support from assigned leadership. •Ensures financial responsibilities are met. •Performs other duties as assigned

Quals--
Manager's Job Description: ***-***/hr Temporary (Approx 6 month LOA coverage) No covid restrictions. HM is looking for Someone who is friendly, professional, able to work independently and stay on task. The CW will be responsible for Mail, Shipping, Reception, breakroom cleaning, conference room management, key-op of Ricoh printers. There is no extensive lifting, standing or walking involved. If anything is over 50lbs assistance will be made available. No driving is required. Dress code is business casual. Worksite is Boston Scientific 2755 Great America Way Suite 401, Santa Clara, CA 95054 and free parking is available.

Typically Requires: •High school or GED is required •1+ years of experience in a related field (B2B and/or technical) •Previous 1+ year Customer facing work experience required •Demonstrated knowledge and understanding of technology Tactical thought processing •Ability to present to a small group •Moderate Problem-Solving Skills •Basic Customer Service skills •Basic Technical aptitude •Basic Written and Verbal Communication skill WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS •Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level •Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information •Some physical effort required. Work may be sedentary, but does require walking, standing, bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.). •Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

Start date:--
10/29/2024

End_date:--
1/31/2025

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.