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Patient Representative

Remote: 
Full Remote
Contract: 
Salary: 
50 - 50K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

High School/GED plus 4 years customer service experience, or Associates Degree plus 2 years, or Bachelor's Degree, Excellent organizational and interpersonal skills, Decision-making skills are required, Must maintain confidentiality and HIPAA compliance, Proficient in computer and keyboard skills.

Key responsabilities:

  • Verifying insurance benefits and processing authorizations
  • Developing and implementing denial avoidance plans
  • Working on registration and billing work queues
  • Demonstrate competency in all levels of Access Coordinator positions
  • Collaborate to improve patient care
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University of Arkansas System Education XLarge https://www.uasys.edu/
10001 Employees
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Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 


Closing Date:

11/28/2024

Type of Position:
Clinical Staff - Nursing

Job Type:
Regular

Work Shift:

Sponsorship Available:

No

Institution Name:
University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.


Department:
ICE | CORE PA Central Authorization Team B


Department's Website:


Summary of Job Duties:
The Patient Representative is responsible for verifying insurance benefits, processing authorizations and pre-certifications, developing and implementing denial avoidance plans, and working appropriate registration and billing work queues. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions.
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative healthcare organization, focused on improving patient care and the lives of Arkansans.

Qualifications:

Minimum Qualifications

  • High School/GED plus 4 years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling. OR Associates Degree plus 2 years of experience in customer service, call center, business office administration, registration, billing, or scheduling. OR Bachelor’s Degree
  • Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds.
  • Well-developed decision-making skills are required.
  • Must maintain confidentiality and HIPAA compliance.
  • Highly motivated and self-directed individual to establish plans of action. Highly proficient in computer and keyboard skills.

Preferred Qualifications

  • Education, general: Bachelor’s degree in business, healthcare, or related
  • Education, special or professional:
  • Experience, length in years and kind: Experience working in a healthcare environment. Licenses, certificates, or registration


Additional Information:


Salary Information:

"Commensurate with education and experience"


Required Documents to Apply:

List of three Professional References (name, email, business title), Resume


Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:


Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:
Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity:
Grasping, Reaching, Standing, Walking

Occasional Physical Activity:
Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping

Benefits Eligible:
Yes

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Education
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Task Planning
  • Client Confidentiality
  • Organizational Skills
  • Computer Keyboards
  • Customer Service
  • Social Skills
  • Scheduling
  • Self-Motivation
  • Decision Making
  • Computer Literacy

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