Eaton’s ES AMER MCO division is currently seeking a Business Process Excellence Manager. This is a remote role that can sit anywhere within the United States.
What you’ll do:
The Business Process Excellence Manager is essential for implementing standardized processes and procedures that drive business process optimization efforts. In this role, you'll oversee a team of Business Process Owners who are accountable to the health and success of business operations in their domain / platform. You'll champion a data driven approach to support the continuous improvement practices of your team, and be a voice championing the return on investment tied to the activities within the MDM function.
In this function you will:
- Lead a team of MDM process owners with a goal of delivering business process excellence
- Collaborate with MDM process owners to:
- Classify and document the current processes in use
- Identify the opportunities for improvement in the current processes and leverage best practices across teams
- Align and standardize similar processes across different teams
- Constantly look for automation solutions and tools to minimize the manual and repetitive workload in the execution of process and increase their efficiency
- Define standard work guidelines and ensure the process documentation will be made available and maintained by the process owners
- Develop a common reporting framework across the MDM teams to measure process KPIs, in collaboration with Eaton Analytics teams
- Support the implementation of a continuous improvement framework. Promote the adoption of lean tools and Scrum methodology of work across the organization. Coach teams about CI initiatives and facilitate them during VSMs, Gemba Walks, Kaizen events, etc.
- Monitor the productivity of the MDM function (return on investment) and work close with the process owners for its optimization
- Develop and maintain an Enterprise customer MDM budget planning and tracking process, aligned with all the relevant Finance & IT units
Qualifications:
:Basic Qualifications
- Bachelor’s Degree from an accredited institution
- Minimum 7 years of proven experience in operational transformation
- Minimum 2 years People leadership experience
- Sponsorship is not provided. Candidates must be legally authorized to work in the US now or in the future without company sponsorship.
Preferred Qualifications:
- Experience with BPMN2.0 and Agile operations
- Experience with agile operating models
- Strong documentation skills
- Track record of implementing new processes impacting multiple teams
- Track record of holding team members accountable to achieving outcomes
The application window for this position is anticipated to close on October 30, 2024.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
