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Sales Engineer

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Spain

Offer summary

Qualifications:

3+ years pre-sales technical experience, Product knowledge of WatchGuard or competitors, Strong networking background, Professional training in IT or equivalent, Effective written and verbal communication.

Key responsabilities:

Develop relationships with reseller partners
Engage customers for training and demos
Assist in customer evaluations and POCs
Provide support for sales teams and events
Create technical content for various audiences

WatchGuard Technologies Large https://www.watchguard.com/

1001 - 5000 Employees

See more WatchGuard Technologies offers

Job description

Who You Are:

You are a highly motivated individual with a genuine passion for cybersecurity. You see cybersecurity not just as a profession but as a mission to safeguard organizations and individuals from cyber threats. Your years of experience designing and advising on cybersecurity solutions have honed your technical acumen and given you a deep understanding of the complexities involved in safeguarding digital assets.

In addition to your technical prowess, you possess excellent interpersonal skills that enable you to work collaboratively and build strong relationships with both clients and internal teams. Your ability to communicate complex technical information in a clear and accessible manner makes you an invaluable asset in product demonstrations and presentations.

Your passion for teamwork extends beyond merely cooperating with colleagues; you actively contribute to a positive work environment, where diverse perspectives are valued and creative problem-solving is encouraged. You thrive in a dynamic environment and are always eager to learn and adapt as the cybersecurity landscape evolves.

About the Position

The Sales Engineer (SE) reports to the Manager of Southern Europe Sales Engineering and is responsible for generating revenue within an assigned geographic area. They are responsible for directly engaging end users to stimulate business through indirect sales channels such as Value-Added Resellers (VARs), national resellers and distributors, and to serve as liaisons to channel partners with regards to any sales-related service and support issues.

A Day In the Life

The main responsibilities of the role include forging strategic relationships with channel partners to help them develop, support, and sell our solutions. Additionally, they are the primary technical contact for end users interested in purchasing WatchGuard’s product lines. SEs train and support partners, provide demos to both partners and customers, assist in customer evaluations & Proof of Concepts (POCs), as well as deliver technical enablement and help answer questions from their customers relating to our solutions. SEs help answer RFP’s and provide customer and partner feedback to our Product Management team helping represent the needs of our customers, partners, and field teams. In addition to these responsibilities, they are a trusted security advisor and work closely with the sales teams during sales calls, meetings and help evangelize WatchGuard solutions.

30/60/90/120/365 Plan

30 Days: Basic introductions to key WatchGuard personnel, get acquainted with WatchGuard’s CRM for activity logging, participate in scheduled SE & PM team calls, start shadowing SE team partner/customer calls

60 Days: Complete initial home lab setup, handle direct technical requests from partners and customers

90 Days: Complete all sales certifications, travelling with sales team for partner meetings

120 Days: Complete first product line technical certification

365 Days: Complete all required product technical certifications, solo presentation responsibilities at regional events

Position Responsibilities

Identify, develop, and expand technical relationships with key “indirect” reseller partners in territory

Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical trainings

Identify, develop, and expand technical relationships with key partners

Assist field sales with pre-sales and post-sales support

Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings, etc.)

Drive coordination of inter-departmental technical resources as needed to close prospective opportunities

Escalate and resolve partner and customer issues when appropriate

Assist evaluation customers with the setup and configuration of all WatchGuard products

Identify and report on competitive trends (products, promotions, etc.)

Create technical content to present to various audiences including end users and partners

Skills and Qualifications

WatchGuard product knowledge or SonicWALL, Fortinet, Sophos & other key competitor product knowledge

Endpoint security background a plus

Strong networking background including TCP/IP, DHCP, DNS, VLAN, Routing

Effective written and verbal communication, listening, negotiation and presentation skills

Ability to balance competing priorities

Ability to self-manage and work remotely