Associate Director, Global Master Data Management Capability

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Associate Director, Global Master Data Management Capability

What you will do

Let’s do this. Let’s change the world! In this vital role the Associate Director of Master Data Management (MDM) within Operations will play a critical role in the Amgen’s supply chain environment by leading the organization’s efforts to manage and maintain accurate, high-quality master data across key operational functions. This position will develop and implement strategies for data governance, data stewardship & execution, and data quality management while ensuring compliance with industry regulations, such as GMP/GxP and FDA requirements. This role will impart a deep understanding of pharmaceutical industry operations, including manufacturing, supply chain, regulatory compliance, and quality control.

The Associate Director will collaborate with cross-functional teams, including Manufacturing, Supply Chain, IT/DTI, Regulatory, Quality, and Finance, to ensure consistent and accurate master data management to support business processes, decision-making, and regulatory compliance.

Key Responsibilities:

• Develop and Lead MDM Strategy: Define and implement a comprehensive Master Data Management strategy for operations, aligned with business goals and regulatory requirements.

• Data Governance: Establish and lead data governance frameworks, policies, and standards to ensure data integrity, consistency, and quality across the organization.

• Data Stewardship: Oversee the creation, maintenance, and validation of key operational data entities (materials, products, customers, plants, TSPs) to ensure accuracy and reliability.

• Cross-functional Collaboration: Partner with departments like Manufacturing, Supply Chain, IT/DTI, Regulatory Affairs, and Quality Assurance to streamline data management processes and support key business initiatives.

• Regulatory Compliance: Ensure all master data practices meet global regulatory standards, including FDA, EMA, GMP, and other pharmaceutical industry regulations.

• Continuous Improvement: Find opportunities to enhance data management processes, using new technologies, automation, and best practices.

• Team Leadership: Lead and develop a successful team of data stewards and analysts, fostering a culture of continuous improvement and operational excellence.

• Data Quality Management: Monitor and improve data quality metrics, driving initiatives to cleanse, validate, and enrich master data for optimized operational performance.

• Systems and Tools Management: Work closely with IT and system administrators to ensure that MDM systems (e.g., ERP, SAP, PLM) are optimized for operational needs.

• Risk Management: Identify data risks within operations and develop mitigation strategies to safeguard data accuracy and compliance.

• Reporting & KPIs: Establish and report on key performance indicators for master data management and operations effectiveness, providing insights and data-driven recommendations to leadership.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a strategic leader with these qualifications.

Basic Qualifications:

Doctorate degree and 3 years of Supply Chain, Master Data Management, and/or Engineering experience

Or

Master’s degree and 7 years of Supply Chain, Master Data Management, and/or Engineering experience

Or

Bachelor’s degree and 9 years of Supply Chain, Master Data Management, and/or Engineering experience

Or

Associate’s degree and 12 years of Supply Chain, Master Data Management, and/or Engineering experience

Or

High school diploma / GED and 14 years of Supply Chain, Master Data Management, and/or Engineering experience

In addition to meeting at least one of the above requirements, you must have a minimum of 3 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

• 10+ years of experience in Supply Chain, Master Data Management

• 5+ years in a leadership role within the pharmaceutical industry

• In-depth knowledge of pharmaceutical manufacturing, supply chain, and regulatory environments

• Strong experience with ERP systems (SAP, Oracle, etc.), data governance tools, and data management

• Expertise in data governance frameworks and master data best practices

• Familiarity with regulatory requirements such as FDA, GMP, and EMA

• Strong leadership skills with a proven track record of building and managing successful teams

• Excellent communication, problem-solving, and analytical skills

• Experience driving cross-functional initiatives and managing multiple stakeholders

• Ability to manage complex projects, prioritize, and deliver results in a fast-paced, regulated environment

Demonstrated Leadership and Experience:

• Demonstrating thought leader-level abilities and a proven record of success in designing and implementing MDM solutions within organizations like Amgen.

• Leading cross-functional teams for sourcing, cleansing, deduplication/match merge for master data.

• Experience in implementing data quality rules and maintaining translations between source and consuming applications.

• Working experience with SAP ECC, S4 HANA, and other data quality tools.

• Leading technical and functional teams for MDM implementations.

• Addressing Supply Chain, Customer, and Operational requirements for MDM (e.g., Plant, BOM, Routers, Work centers).

• Applying agile methodologies and global delivery centers to achieve a track record of successful delivery.

• Implementing stewardship and data governance processes and standards.

Team Leadership & Functional Expertise:

• Providing functional and technical MDM expertise to help with practice growth initiatives.

• Developing the MDM Implementation playbook, delivery maps, and estimation model for projects requiring master data creation or support.

• Developing and presenting MDM thought leadership to senior leadership teams within Global Supply Chain and other functions like Quality, Manufacturing, and Clinical.

• Assessing that MDM offerings are aligned with industry-leading practices.

• Displaying strong communication and interpersonal skills, with the ability to build trusted relationships with clients and partners.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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